Sales Lead Generation
Buzzfile Media LLCThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 81 total complaints in the last 3 years.
- 7 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:12/17/2024
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This business has posted my contact information on the internet.I have never contacted the business.The business has never received my consent to use my private information to market it company services.This is a violation of my privacy and I demand that the information be removed immediately and that it not be used again for any reason without my express consent.Business Response
Date: 01/01/2025
We have searched for **** ****** and have 43 such companies in the database. None were located at the zipcode this individual listed as his. We also searched his phone number and we were not able to locate any companies with his phone number.
Please email us the NAME, ADDRESS, and PHONE number of the company as it appears on our database so that we can locate and promptly remove it.
Also please note that we do NOT publish personal information. Buzzfile is a Company Information Database. We license the company information we display on our site from Dun & Bradstreet.
Best regards,
Initial Complaint
Date:09/03/2024
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Buzzfile want us to pay for web service advertising, we found their cost too high, and refused advertising with this company.About a years ago found Buzzfile placed our company on the their online marketing. Demanded removal. Unfortunately, did not check to see if they removed our company.08-30-24 came across our company again on Buzzfile. Again attempted to remove, but would not allow.Cornish Home Inspections, **** *******, **Business Response
Date: 09/03/2024
Please note, everything claimed by the user is FALSE:
1 - We do not and have NEVER charged anyone to publish their data on our site. We license all of our content from Dun & Bradstreet.
2 - We keep all emails and voicemails and have not located a request from user to remove their profile. We have 18 million company profiles on the database and get daily request from business owners to remove their profile and promptly do so.
Either the user is lying or they are confusing ******************** with another website.
Regardless, we have removed their profile from Buzzfile.
Initial Complaint
Date:08/22/2024
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Buzzfile disclosed my personal information without permission. Its removal button disappears once you register an account once you follow its instructions to star a requestBusiness Response
Date: 08/22/2024
We have search for ******* as well as the individuals phone number and could not find a record with either information.
We are a Company database and do NOT have any personal information to disclose. Only company information. Please email us the name, address and phone number of the company they want removed or email us a link to the Buzzfile report that has their information and we will happy remove it. They can also email it to ******************************** On our web site we also indicate that the user can either remove the information on their own or email or call us and we will remove the information. We did not receive any email from this user.
Customer Answer
Date: 08/23/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:The business profile is still available to public. And I sent the info inbox. Please delete business profile related to phone number six two six five two 4 6931
[Your Answer Here]
In order for the BBB to appropriately process your response, you MUST answer the question above.
Sincerely,
*** ***
Business Response
Date: 08/27/2024
Unfortunately we CANNOT READ YOUR MIND. As we stated in our last note:
PROVIDE THE NAME, ADDRESS AND PHONE NUMBER OF THE BUSINESS PROFILE YOU ARE REFERRING TO AND WE WILL REMOVE IT.
You are responding that we have not removed the profile in question. You have NOT told us what profile it is either. So which of the 18 million profiles on Buzzfile is yours?
Initial Complaint
Date:05/20/2024
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Last year 2023, I Filed a complaint with BBB because I googled my business (Dior mahogany LLC), and saw that buzzfile had my business listed on their website, but my personal address was attached. I reached out to them and requested for it to be removed, and the lady I spoke with was very rude. She stated that I would need to call ****************** then ahe hung up in my face. I do not remember ever hearing back from BBB, but it wasnt too long after, that buzzfile removed my personal address and added my business address. However, here we go again in 5/2024 I googled my business again and see that buzzfile have my private address listed yet again. *** called and left voicemails, and Ive also emailed them, and in that email I attached a screenshot of my business address, my business cards which has my business address listed. I also attached a screenshot of my business address listed with ************************* online filing system. I have not received a response, and my personal address is still on public display. I will be filing a police report because me and my familys safety has been compromised. There are random strangers riding by our home asking if I sell my lamps there. Theyre actually requesting to come inside so they can take a look at them!!! Some being the same strangers.. This is a very DANGEROUS ORDEAL!!! Please help us we have a family were raising - one who has a life threatening condition, and the other who is a toddler. We do not want our family in danger!!! Please assist us!Business Response
Date: 06/05/2024
Hello,
Thank you for contacting Buzzfile. There are two ways to REMOVE your company profile from Buzzfile.
1 - Your first option is to register on Buzzfile and remove your profile immediately (see Removal Instructions). Please note, we do NOT sell, share or publish any of the information you enter when registering on Buzzfile.
2- Your second option is to email us ********************************* the name, address, and phone number of your company as it appears on Buzzfile and we will locate and remove your profile from Buzzfile within two business days. If you have already emailed us this information you do not need to email us anything additional. We will remove your profile.
Regardless of which option you select, we strongly encourage you to contact Dun & Bradstreet at ************ (or *************************************************************************;) and have them remove your profile as well. Since Dun & ********** provides this information to Buzzfile as well as numerous other sites, this will ensure it does not get republished on Buzzfile and gets removed from other sites.
Thank you,Buzzfile
Customer Answer
Date: 06/13/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
***************************
Initial Complaint
Date:04/23/2024
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This business refuses to remove my personal information including phone number and business information ****************************************************************************Business Response
Date: 04/25/2024
Hello,
Please note we have removed that profile from our site.
Also note that Buzzfile is a company information database. We license all of this information from Dun & Bradstreet. We do NOT publish personal information. If we are publishing a individual's personal address and phone number it is because they used their personal information when they registered their company with their secretary of state, effectively making their personal information public themselves.
Best regards,Buzzfile Media LLC
Initial Complaint
Date:04/15/2024
Type:Sales and Advertising IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My father has never owned a company or had employees. His personal information is displayed on this public website as a business; His address, home phone and last salary amount. My father, ** ***************************, is currently on hospice. I would like this company to remove his information and begin verifying the companies they display publicly.Business Response
Date: 04/15/2024
Please note we have removed that profile from our site.
Also note that Buzzfile is a company information database. We license all of this information from Dun & Bradstreet. We do NOT publish personal information. If we are publishing this individual's personal address and phone number it is because they used their personal information when they registered their company with their secretary of state, effectively making their personal information public themselves.
Best regards,Buzzfile Media LLC
Customer Answer
Date: 04/16/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
***************************
Initial Complaint
Date:04/01/2024
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have tried multiple times to reach anyone but to no avail. I kindly request that you remove my personal information on your website. You are asking to confirm the email but the email is incorrect.****************************************************************************************Business Response
Date: 04/15/2024
Hello,
Please note we have removed that profile from our site.
Also note that Buzzfile is a company information database. We license all of this information from Dun & Bradstreet. We do NOT publish personal information. If we are
publishing this individual's personal address and phone number it is because they used their personal information when they registered their company with their secretary of state, effectively making their personal information public themselves.Best regards,
Buzzfile Media LLC
Initial Complaint
Date:03/25/2024
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company has produced a website to bring traffic to their website using my company name. They have also used a lot of wrong and hurtful information that could and probably caused a loss of business so to this information being online. I want my company info removed from their website immediately.Business Response
Date: 03/25/2024
Hello,
Buzzfile operates in a completely legal manner. We have the legal right to publish public corporate information and we do not need a user's permission to publish this information. Although we have the right to publish this information, whenever a user requests that we remove their company profile from Buzzfile we always do so promptly. Had this user contacted us directly they would have learned that prior to filing a complaint with the Better Business Bureau.
The user can send an email to ******************************* with their company name, address and phone number and we will promptly remove their profile. We also allow users to remove their profile on their own without needing to contact us. On the bottom of every page on our site we have a link to **************** *****************************************************.
We strongly encourage the user to contact *** & ********** and have them remove their profile to ensure the same information is removed from other sites that source their data from D&B and also ensure it does not get republished in a future data update.
Best regards,
================================================
Buzzfile Media LLCInitial Complaint
Date:03/04/2024
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Hi- buzzfile is posted my personal phone number on a companys profile that I have nothing to do with. I get harasses with phone calls all day asking to speak to ***** at SilverPoint innovations but I am not ***** and I have no affiliation with Silverpoint innovation. I need held delisting my number from their website. Thank youBusiness Response
Date: 03/19/2024
Hello,
We understand your concern regarding the publication of your information on Buzzfile. Please be aware that Buzzfile operates within legal boundaries as an informational website with the right to publish data obtained from legitimate sources such as Dun & Bradstreet.
Please note that we have removed your information from our website. Although we have taken steps to remove your profile, we cannot guarantee its permanent deletion from third-party platforms that source data from Dun & Bradstreet. To prevent any further dissemination of your information, we advise you to contact *** & Bradstreet directly and request the removal of your data from their database.
Regards,
Buzzfile
Initial Complaint
Date:02/06/2024
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My information has erroneously been shared on this site. My personal phone number and my home address have been associated with a business that was never here. I have been receiving weird calls and have had had strange men show up at my door, terrifying my children. This is wrong! Remove me now!Business Response
Date: 02/16/2024
Hello,
Buzzfile operates in a completely legal manner. We have the legal right to publish public corporate information and we do not need a user's permission to publish this information. Although we have the right to publish this information, whenever a user requests that we remove their company profile from Buzzfile we always do so promptly. Had this user contacted us directly they would have learned that prior to filing a complaint with the Better Business Bureau.
The user can send an email to ******************************* with their company name, address and phone number and we will promptly remove their profile. We also allow users to remove their profile on their own without needing to contact us. On the bottom of every page on our site we have a link to **************** *****************************************************.
We strongly encourage the user to contact *** & ********** and have them remove their profile to ensure the same information is removed from other sites that source their data from D&B and also ensure it does not get republished in a future data update.
Best regards,Buzzfile Media LLC
Buzzfile Media LLC is NOT a BBB Accredited Business.
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