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Find a Location

The Loan Source Inc. has 1 locations, listed below.

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    Business ProfileforThe Loan Source Inc.

    Small Business Loans

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    353 E 83rd St Apt 3H, New York, NY 10028-4357
    BBB File Opened:
    5/12/2020
    Years in Business:
    31
    Business Started:
    1/1/1993
    Business Incorporated:
    4/10/1995
    Type of Entity:
    Corporation
    Business Management
    • Mr. Steven D. Kravitz, President
    • Ms. Terri Kravitz, Executive Vice President
    Contact Information

    Principal

    • Mr. Steven D. Kravitz, President

    Customer Contact

    • Ms. Terri Kravitz, Executive Vice President

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/13/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I received a text message yesterday (10/11/22) from someone from LoanSource.com stating I had been approved for a loan and it was for a minimum of $1000; the highest being $10,000. I decided on $3500. I have had online loans before and knew somewhat of the process to expect. We then had to go through the process of completing the loan process which consisted of them ensuring that I was the only one on the account. We then had to provide banking information so that they could see this my bank account. At the time, I had cash on me that I just never stopped to deposit and had less than $1 in so I was ok with the fact that you could not take anything so I continued. I became skeptical when they asked for my password, which I questioned and it was explained that it was to solidify that I was the only one on the account and it, in fact, belonged to me. They then wanted to deposit funds into my account and once done, they would contact me back. The rep I had been speaking with the entire time was *****************. I attempted to call him back only to receive voicemail, but the name on it was somewhat jumbled. He quickly returned my call to advise that the money was in my account and to check, but I would then need to return the money back to them with my debit card and the debit card which would have my name on it would be confirmation of my account. I then went to check my account and saw that what was deposited was $2910; not the ***** test I was expecting. There were 3 transactions showing reversal, but what I didn't know was that ********************* called my bank posing as me and put in 3 disputes on payments I had already made and had cleared. Two of the reversals I came to find out were my previously paid rent payments both over $1200 and an Ace Rent A Car payment of 381. Thank God I called the bank and they reversed the disputes and went through the process of undoing what this person had done. Nothing was taken as I caught it in time. Please be careful.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael W

    1 star

    03/22/2022

    Worst company ever. I have proof that I submitted a PPP forgiveness application, and I get emails saying the application was never filed. No live agent, no one to talk to, just send an endless supply of support tickets with no response. Absolutely terrible company costing me time and money.

    Local BBB

    BBB Serving Metropolitan New York

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