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Business Profile

Vitamins and Supplements

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This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    11/03/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    This was a subscription for a dietary supplement. The subscription was canceled July 3, 2023, which was acknowledged by email by the seller. Without authorization or order by me the seller shipped again in October. Upon my complaint they acknowledged the error and agreed to refund my payment ($47.58) but only refunded $41.98 on Oct. 24. They repeatedly claim that their original charge was only $41.98 and have stonewalled refunding the balance of $5.60.

    Customer response

    12/01/2023

    Better Business Bureau:

    At this time, my complaint, ID ******** regarding Anza Nutraceuticals Inc. has been resolved. ****** credited my account after receiving my complaint and filing with the BBB. Thank you BBB

    (By clicking "OK", your complaint will be closed as Resolved.)


    Sincerely,

    *****************************

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BBB Rating & Accreditation

A+

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Years in Business: 6

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Contact Information

276 5th Ave Ste 704-915

New York, NY 10001-4509

Visit Website
(646) 439-4157

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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