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Business Profile

Credit Cards and Plans

Premier Finance Card Program

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Cards and Plans.

Reviews

This profile includes reviews for Premier Finance Card Program's headquarters and its corporate-owned locations. To view all corporate locations, see

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Premier Finance Card Program has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 4 Customer Reviews

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    Review Details

    • Allana H

      Date: 06/11/2025

      Had my account for many years. Never missed a payment, never late on a payment. Never went over my limit, but have gotten close because of a health situation and the LA fires in the last few months. So I get a random letter stating they are closing my account, just like that because I'm close to my limit? Like I said, I never defaulted one payment with this company. So I called in response to this letter and instead of reopening my account and working with me like my other creditors until I get thru these hard times, their response was....we can close your account if we like per our agreement.Stay away from this company! They are absolutely horrible! They will close your account and ruin your credit for no valid reason.

      Premier Finance Card Program

      Date: 06/12/2025

      ******, thank you for taking the time to let us know about your experience. We are sorry to hear it did not meet expectations. Weve noted your feedback and will share with the appropriate team. We will contact you directly to assist in resolving your issue. ******************

    • Adrianna R

      Date: 10/29/2024

      My **** account was bought out by Premier Finance Program and at that point, I voluntarily closed the account but I still had a balance. I've been trying to pay off the balance but the interest rates keep increasing. I've reached out for a "hardship" program or payment plan and they've advised me that I need to miss a monthly payment and default on the account so that it can go to collections and get worked out in court. I am trying to stay out of court and have successfully been able to get on "hardship programs" or payment plans with the rest of my accounts and don't understand why this bank in particular won't do that. My monthly payment is 95% interest! At least, the rates could be reduced or frozen at some point or I will never be able to pay this off with all the compounding interest! I'm trying to be responsible and not default but it would be nice if the bank met me half way.

      Premier Finance Card Program

      Date: 10/30/2024

      ***, thank you for taking the time to let us know about your experience. We are sorry to hear it did not meet expectations. Weve noted your feedback and will share with the appropriate team. We will contact you directly to assist in resolving your issue. ******************

    • Dorothy I

      Date: 01/29/2024

      PF/CP charged my mother $41 late fees monthly for 3 months, after she was 2 days late with the payment because I could not send it by bank check and had to mail it via ***** My father had just died and she has dementia. It is despicable that she is paying 127 dollars in late fees (for a $20 item) after I spoke with them every month x3 and thought the fees were resolved. The government does not protect elders and companies that victimize them are evil and shameful. Including the costumer service representatives that conduct their debt collection. By working for these companies you encourage taking money from people who cannot defend themselves.No stars for Premier Finance Card

      Premier Finance Card Program

      Date: 04/08/2024

      Dorothy, thank you for taking the time to let us know about your experience. We are sorry to hear it did not meet expectations. We’ve noted your feedback and shared with the appropriate team. We sent you a response directly to assist in resolving your issue. – First Bank & Trust

    • Richard B

      Date: 12/29/2023

      Switched automatically from h s b c to p f c p. Have two accounts One for me and one for my wife. I live right outside of ***********. Every time I mail a payment either for mine or my wife's payment. It takes over two weeks to reach them by mail. Longest has been 22 days. I think they're doing this on purpose to charge late payments. Please be aware of this I cannot get anywhere by calling the company.

      Premier Finance Card Program

      Date: 01/02/2024

      *******, thank you for taking the time to let us know about your experience. We are sorry to hear it did not meet expectations. Weve noted your feedback and will share with the appropriate team. We will contact you directly to assist in resolving your issue. First ************

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