We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Motorcycle Repair

Oneonta Motor Sports

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motorcycle Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/22/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I brought my motorcycle here Dec 2021, requested a oil relocation kit, phone charger port, adjust rear shock, attach my crash bar, and windshield, a new rear tire, install a new pod air kit, fix issue of left hand grip sliding off while driving. I called every month to see if it was done. April 1st I called said I need it by the 24th for a run (Sunday) Pick up on Friday (the 22nd)... I called Friday 22nd in the AM, nothing had been done. Saturday (23rd) I had my wife drop me off at noon, 6pm I finally was able to drive it home. The ONLY thing done was oil relocation kit, and rear tire. They lost part of the pod kit (which cost me $109) and today 8 months later I have given up. I'm not going to get the replacement parts they aren't going to give me the $109 for the kit...

    Business Response

    Date: 08/22/2022

    BBB spoke to someone at the business and the following was relayed: The customer wanted to pick up the motorcycle before we could install the pod kit.  He told us he could do that himself and we thought we gave him the kit.  When he told us he did not have it, we looked everywhere and couldn't find it so we found replacement parts.  He was told he could pick them up.

Oneonta Motor Sports is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.