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Find a Location

112 Auto Plaza has 1 locations, listed below.

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    Business Profilefor112 Auto Plaza

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/23/2019

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    112 Auto Plaza is a pre-owned car dealership.

    Business Details

    Location of This Business
    412 Medford Ave, Patchogue, NY 11772-1831
    BBB File Opened:
    11/29/1999
    Years in Business:
    25
    Business Started:
    6/1/1999
    Business Incorporated:
    7/19/2000
    Accredited Since:
    9/23/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Nick Nicolaou, President
    Contact Information

    Principal

    • Mr. Nick Nicolaou, President

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On December 7th 2023, i went into this establishment 112 Auto plaza in search for a vehicle to finance. A sales man named ****** assisted with the sale and showed me a few cars at the price range which was set to $10K. He assured me the car he showed me which is a 2015 white ***** Equinox was right at my price range. During the process of them running my credit and finding a bank to fund the sale they got the approval of over $17K. Which was well above what we had agreed. He said there was nothing he can do because the sale was processed. I was unable to test drive the car or take it home that evening for reasons that are unclear to me, he kept giving me the run around and telling me the service department needs to check the car and make sure its clear. The following day 12/08/2023, I was told that the car needed a few replacements and that they needed to drive the car for a drive cycle before they were able to even give me the car. By 5pm that same day the car was delivered to my place of work with a warning on its digital screen stating "Service Tire Monitor System". I contacted ****** that very minute and sent him a picture. He instructed me to keep driving and that it should go away on it own. But when it did not, I took the car back on 12/11/23. They said they needed to replace another sensor on the car and it was ready to be picked up same day. On Friday 12/22/23 at 10 am I noticed a colored puddle on my driveway under my car, by ****am I got to work and when I shut my car off it was making a loud reving or loud fan noise with fluid rapidly gushing from underneath. i recorded it sent it to ******. He instructed me to take it in but I was working til 530pm and will drop it off after. By 6:07pm on my way to the dealership my car started to shake, and warnings on the screen came on that the car is overheating and smoke started to come out the hood, They towed car on 12/23/23. On 12/26/23 the heated seats malfunctioned and they took the car back.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ken B

    5 stars

    02/26/2024

    ******************************* provides valuable insights into his knowledge of quality of vehicles on the lot. He presents real world intuitive financing options and a valued thoughtful experience on how to approach a purchase. Notice, I said purchase not sale, the sale is your decision based on your own fortune. I have called him 2x over the years and he has guided and knows exactly what was best for the dealership, funding and more importantly the client first process. I never seen this before! I would have hired him as a personal advisor, this is how much I entrust his opinion. Want to buy a car, go to 112 Auto Plaza youll experience nicely priced and quality vehicles of all ranges. Take the trip to *************************** *********, ** ask for ******, dont cut corners with multi-conglomerate dealerships that has no care and sees you only as a quota at the end of the month.

    Local BBB

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