Business ProfileforFriendly Dodge Chrysler Jeep, Inc.

I Bought a 2018 *** **** with 60k miles. i was the 2nd owner. With the truck the dealer sold me a 4 year unlimited mile warranty for the truck. I explained how this truck was going to be used for a buisness, and was happy to pay for the warranty with the purchase of the truck. A year later the truck had issues, brought it in for warranty. After all said and done, it was around 9k worth of work. Which was covered no problem under the warranty. 2 years goes by the truck broke down again. ******** ***** tried to diagnose the truck. Eventually 3 months of having the truck they came to conclusion. It needed a motor. I was told by the service writers that the motor was covered under the warranty. They just need a ***** inspector to come inspect the engine and confirm it was needed. Once the inspector saw the truck was used for a business the warranty was denied. A year before 9k worth of work was approved by the dealer that apparently was not suppose to be done. The dealer told me I'd have to pay 17,000 to put a motor a new motor in. The owner would not help, and I was told it's not the dealers fault. It was ***** because they denied the warranty. He claimed they did not know the warranty wouldn't cover the truck if it was used for a business. For 3 months the truck sat at the dealership. They apparently were clueless to the warranty they had sold me wouldnt cover the truck if it was used for a buisness, until the inspector denied the engine replacement. I was stuck without a truck for 3 months with the promise that the warranty would cover the engine. I'm sure they will respond denying this. I have everything documented from the dealership from texts to phone calls. The owner did not care at all. Worst experience with a dealer will never go back. I'd rather go to *** *******