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Business Profile

Podiatrist

Long Island Foot Specialist, PC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Podiatrist.

Complaints

This profile includes complaints for Long Island Foot Specialist, PC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Long Island Foot Specialist, PC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Long Island Foot Specialist, PC

      54 Sunnyside Blvd Ste B Plainview, NY 11803-1517

    • Long Island Foot Specialist, PC

      481 West Montauk Highway Lindenhurst, NY 11757

    • Long Island Foot Specialist, PC

      4480 Middle Country Road Calverton, NY 11933

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:08/23/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I injured myself playing hockey at the ********* hockey rink back in August of 2021. I saw ************************ on 8/26 in which I was diagnosed with a severe ankle sprain that required a walking boot to immobilize my foot / ankle , to give time to heal. Through the hockey rink, I am required to have a secondary insurance through the *** organization, administrated by ********************. My complaint is due to two items, in which ************************ and his office have refused to respond timely to myself or the ***** ************* representatives in a timely manner despite, multiple attempts to obtain necessary information for me to be reimbursed for my out of pocket co-pays and expenses associated with his office. There are around $90 in co-pays in which ***** will reimburse me for when **************************** office provides them with basic paperwork in regards to my three visits. Additionally, ***** has requested my physical therapy prescription in which both parties (***** and I) are told does not exist. I did have conversations with ************************ that I wished to *********************** to 1.) Speed up my recovery timeline and 2.) Get back my strength to continue playing a physical sport. This explanation is highly unlikely and as a resolution, I'd like **************************** office to provide 1.) The required paperwork for the three visits so that I can recoup the $90 and 2.) The physical therapy prescription or a substitute to provide to ***** so that I can recoup my $120 in co-pays to the PT office. I apologize for even opening a claim with BBB but I feel I had no other choice as this office has been unresponsive to all requests and have concerns this experience also applies to other patients.

      Customer Answer

      Date: 09/17/2022

      Better Business Bureau:

      At this time, I have not been contacted by Long Island Foot Specialist, PC regarding complaint ID ********.

      Sincerely,

      *****************************

    Long Island Foot Specialist, PC is NOT a BBB Accredited Business.

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