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Find a Location

BMW of Hudson Valley has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBMW of Hudson Valley

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/23/2024

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    BMW of Hudson Valley provides new and used car sales as well as service and collision services.

    Business Details

    Location of This Business
    2068 South Road, Poughkeepsie, NY 12601
    BBB File Opened:
    6/1/2000
    Years in Business:
    25
    Business Started:
    6/2/1999
    Accredited Since:
    4/23/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Partnership
    Business Management
    • Mr. Larry Powell, Manager of Operations
    • Anu Pama Singh, General Manager
    • Mr. Peter Angelopoulos, Product Specialist
    Contact Information

    Principal

    • Mr. Larry Powell, Manager of Operations
    • Anu Pama Singh, General Manager

    Customer Contact

    • Anu Pama Singh, General Manager
    • Mr. Peter Angelopoulos, Product Specialist

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On August 13, 2021, I purchased an extended warranty from *********************** of *** of the Hudson Valley. My engine claim was denied by Warranty ******************************** on July 25, 2022. After **************** reported oil consumption due to failed pistons, Warranty Solutions sought an engine teardown in order to accept the claim and determine the cause of piston failure.Warranty Solutions denied the engine claim both when Audi reported piston failure and after the engine was disassembled.Now I'm facing a significant financial loss as a result of the engine teardown demanded by Warranty Solutions in order for the warranty claim to be approved. I attempted to resolve the issue with both Warranty Solutions and *** of the Hudson Valley without success.Audi is putting a lot of pressure on me to pay since they don't have enough space at the service lot.When I purchased the extended warranty from *** of the Hudson Valley, I was assured that it included all engine parts. However, according to the denial letter from Warranty Solutions, what I purchased from *** is not insured by a warranty. According to them, a *************** Contract is not a warranty.*** of the Hudson Valley deceived me by selling a *************** Contract as an extended warranty that covered all engine parts.I also experienced a significant financial loss as a result of Warranty Solutions' demand for an engine teardown to determine the reason for piston failure.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brad S

    1 star

    10/22/2023

    Leased a car and agreed on a monthly payment, even double check with the finance manager **** while finalizing the paperwork and was assured that my monthly payments was what we agreed to. A Few days later when checking my account on *** financial I noticed my payment was almost $10 higher than it should be. Called, texted and left a voicemail for the finance manager *********************** and have not gotten a response back. I Also left a message for the General manager ***************** and I also never got a response back. This dealership will treat you well when buying a car but will disregard you once they have your business. Something shady going on at this dealership because my girlfriend payment was also $10 higher than the price we negotiated. And the fact that no one will return my calls or try contacting me about this issue saids it all about this dealership.

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

    BBB reports on known marketplace practices.

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