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          Dutchess Chrysler, Jeep, Dodge, Ram, Mitsubishi & Kia has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileDutchess Chrysler, Jeep, Dodge, Ram, Mitsubishi & Kia

            New Car Dealers

            Contact Information

            2285 South Rd

            Poughkeepsie, NY 12601-5581

            Visit Website
            (845) 462-7700

            Customer Reviews

            1.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 46

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            New and Used vehicles, parts and service

            Business Details

            Location of This Business
            2285 South Rd, Poughkeepsie, NY 12601-5581
            BBB File Opened:
            1/1/1978
            Years in Business:
            46
            Business Started:
            1/1/1978
            Business Incorporated:
            7/12/1978
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Dutchess Dodge, Inc.
            Business Management
            • Mr. Sean Mulcahy, Owner
            Contact Information

            Principal

            • Mr. Sean Mulcahy, Owner

            Customer Contact

            • Mr. Sean Mulcahy, Owner
            Additional Contact Information

            Fax Numbers

            • (845) 462-4011
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/26/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Purchased a vehicle on March 4th of 2023 and as of today 12/26/23 I am at a loss of a vehicle because the transmission is failed. The business has failed to acknowledge their wrongdoing and lacked compassion on a vehicle that I currently still have to make payments on. Was informed that a transmission won't be available until June of ****. I currently have a disabled ****** at home and times are hard and have falling on financial hardship which includes not currently being able to buy another vehicle at this time.
            Read More
            Read 8 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jeffrey S

            05/30/2024

            Horrible business practices. Theyre shady & honestly just avoid the place at all cost. Purchased a Jeep back in May of 2020 & they literally sold me the car with bald tires on it. Told them the tires were bald & still purchased the car because honestly I had a feeling they couldnt be THAT shady & in fact they are. Had to pay for new tires myself, record the convo of a mechanic saying that nobody doing good business would legally pass the tires for inspection & show the person in charge (I use the phrase in charge very loosely) JUST for them to agree & cut me a check for the tires as I JUST purchased the car a DAY BEFORE. Blew my mind. Never dealing with them again unless a friend/family member tells me to deal with someone THEY know personally who isnt a shady salesman.

            Dutchess Chrysler, Jeep, Dodge, Ram, Mitsubishi & Kia Response

            05/31/2024

            Mr ******** I'm sorry to hear your dissapointment at the dealership back in 2020. I can assure you that the tires on the vehicle we absolutely NYS inspectable. At that time, May of 2020, we were reduced to a skeleton crew made up of our best technicians and we physically record the actual tread depths to be certain the tires pass NYS inspection. With that being said, it is very possible that the used vehicle you purchased had tires that were not new. We do make accommadations outside of NYS when we can and we did in this situation by reimbursing you as per your comments above. I'm not quite sure why you think we are "shady". We sold a used vehicle with used tires that were agreeable low on tread, but absolutely NYS inspectable. We agreed to pay for your new ones as we agreed with you that they were low. All of this during a Covid shut down. I hope you will reconsider your point of view as your patronage is important to me. Sincerely, ***********************
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

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