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Business Profile

Online Retailer

Icons of Boxing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 12 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/29/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On October 9, 2023 I placed an order online for an autographed butter bean boxing glove and a shipping label was printed but the glove was never shipped. I contacted the owner via Instagram and ******** to where he responded many times he would ************ he has ignored my messages and deleted my questions about my gloves on social media. I have asked for a refund or to ship the glove with negative results. I just want what is owed and it seems like there are others who this has happened to and I dont want him to keep ripping people off.

  • Initial Complaint

    Date:01/02/2024

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made several purchases through the Icons of Boxing website between 12/15/23 and 12/24/23. The first 3 orders I placed were for authentic signed boxing gloves and I received notifications on all 3 that they had shipped on 12/18/23. I received 2 of those items and the 3 item was never received by the **** according to their website and the tracking number states that. After a few days I emailed *********************** about this item since it was a $700 item. He told me to be patient. In the meantime I found ordered several more items from the website and since have only received 1 of those items. So in total I have placed 9 separate orders for 11 separate items. I have only received 3 items and upon inspection they were not the items that were advertised on the website and I suspected them to be forgeries. So I sent the photos of the items to ************************************** to be examined and they deemed them fraudulent as well. So I began sending emails to *********************** the owner to get some explanation of what was happening. I explain to him the issues with the items I received also how they were not consistent with the items he had advertised on his website. I asked for refunds on the 9 items I had not received. He then told me I was wrong and accused me of never having intentions to receive the items and that I purposely tying up his merchandise. So I called my financial institution and explained To them what was going on and they flagged the purchases as fraudulent. I started looking to see if anyone else had experienced this issue with this website and found several reviews on this website BBB of people who seemed to have identical dealings with Icons of Boxing as well as finding more material online indicating that this website sold fake signatures and so on. I have numerous emails as proof between me and ************** where I have repeatedly asked for refunds on my purchases to which he has not facilitated. I filed a complaint with the *** as well. I have all receipts as well.

    Customer Answer

    Date: 01/26/2024

    Better Business Bureau:

    At this time, my complaint, ID ******** regarding Icons of Boxing has been resolved. After 2 weeks of sending multiple emails per day requesting refunds for my orders, the seller finally refunded my money. However this was for the orders that had not been shipped. The seller did not refund me for the non authentic items I was sent for 3 orders. I Would like to warn potential customers to stay clear of this business. He is committing forgery and robbing people of their money. Thank you

    (By clicking "OK", your complaint will be closed as Resolved.)


    Sincerely,

    *******************

  • Initial Complaint

    Date:12/27/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a boxing glove for my boss for Christmas. It never was shipped. I have emailed and emailed several times and at first he responded. He no longer responds. I have no tracking, no glove and no communication. After looking up the business it APPEARS this merchant intentionally steals peoples money with no intention of sending the purchased product.I would like my money back and he needs to be shut down!!!

    Customer Answer

    Date: 01/20/2024

    Better Business Bureau:

    At this time, I have not been contacted by Icons of Boxing regarding complaint ID ********.

    Sincerely,

    *****************

  • Initial Complaint

    Date:09/11/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 20 August 2023 I made a purchase from Icons of boxing. I was notified that **** created shipping details on Aug 28 but are still waiting for the items to be provided for shipment to occur. After a week of no change I made contact through the online chat, email and ******** message. I received a response on ******** stating Im on it which was vague and did not answer my questions. I finially received a response to the online chat on 8 September saying shipped over a 3 day holiday weekend again vague and to my knowledge the only holiday would of been Labour Day on 4 September. There has been no change and **** are still waiting on the item. This was meant to be a birthday gift and a significant amount of money was spent on the purchase. I do not feel this seller will be honest in providing the products.

    Customer Answer

    Date: 10/06/2023

    Better Business Bureau:

    At this time, I have not been contacted by Icons of Boxing regarding complaint ID ********.

    Sincerely,

    *************************

  • Initial Complaint

    Date:06/20/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello,I bought online 2 gloves signed by famous boxers on www.iconsofboxing.com, the owner *********************** didn't send me the glove after multiple chat with him by mail and instagram messages. for almost 5 months now, I'm waiting, he says he will send but nothing arrive and I don't know what to do now. I asked for refund but he doesn't reply anymore.

  • Initial Complaint

    Date:12/27/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a signed boxing glove autographed by **** *************************** for about $250 and it stated in the description that it was authenticated by *** (**************************************). When I received the item it only came with a certificate of Authenticity by Iconsofboxing. I informed the seller and they stated that I can send the item back to be Authenticated and it will take a few weeks. I sent it back by **** tracking **** **** **** **** **** 28 and informed them on March 5th 2022. Item was delivered on march 7th 2022. Iconsofboxing stated that they were still waiting for *** for authentication. I have sent multiple emails and received no response on that status of the item. It has been almost a year since I had this item I purchased for my birthday. Still states the item is at *** since last message in October. Not only being paid for the item but also taking the item with no attempts to have send back to me or replacement.

  • Initial Complaint

    Date:12/14/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My son ordered a signed boxing belt on November 20th. We still dont have it and it has not been shipped yet . We have reached out several times and there is no one that answers us or cares to give us an update .

  • Initial Complaint

    Date:10/17/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I offered 2 sets of signed gloves over a Month ago I have since emailed many times, contacted the website and ******** site. I can see the messges have been read. Dispite all my efforts the business refuses to communicate in any way. They have not sent my order or done anything. They have taken my money and done nothing. As far as I can tell this business is a SCAM and they are simply steeling peoples money.

  • Initial Complaint

    Date:08/22/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a autographed 8x10 photo by both ***************************** and ************************* on August 17,2022. Website said that the package was expected at delivery location by the 15th. No tracking info other then **** is waiting for package was sent to me. Its is now the 21st. Owner contacted me once and asked for some information from me. I provided a description and order number (****) and I havent heard from him since. *** called and left voicemails and Ive even text the number given on the website with no reply. Birthday has come and gone. My credit card company has retracted funds until issue is resolved but I still want what I purchased.

  • Initial Complaint

    Date:06/02/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order for a signed *************************** glove from Icons of Boxing. This was done on March 8, 2022 and it was $193.33. On March 9, 2022, I received an email that my order would be shipped. It was showing in pre-shipment for at least two weeks at which point I emailed the proprietor, ***********************, inquiring about the order. He assured me it would be sent and was sorry as they were backed up. It has now been almost three months and he has not returned any of my 3 follow up emails. I am asking him for a refund but have received nothing back.

    Customer Answer

    Date: 06/26/2022

    Better Business Bureau:

    At this time, I have not been contacted by Icons of Boxing regarding complaint ID ********.

    Sincerely,

    ***************************

Icons of Boxing is NOT a BBB Accredited Business.

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