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ComplaintsforPark City Swim Club
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Complaint Details
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Initial Complaint
07/01/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My very first time going into this business to use the pool with my daughter. I paid $50 to get in andf the staff tells me I have to sit in the back while my daughter uses the pool. Which I felt is discriminated against and who would leave their children by themselves in a pool. I immediately went downstairs and requested a refund. The front desk staff became hostile and refused to refund my money. Cops arrived but since its not a criminal offense they couldn't do anything. I would like my refund I wasn't even in the place over 10 minutes and my daughter did not use the pool.Customer response
07/27/2024
Better Business Bureau:
At this time, I have not been contacted by Park City Swim Club regarding complaint ID ********.
Sincerely,
***************************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.