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Find a Location

United Auto Solutions Inc has 1 locations, listed below.

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    Business ProfileforUnited Auto Solutions Inc

    Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1661 Hudson Ave, Rochester, NY 14617
    BBB File Opened:
    10/28/2021
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/28/2021

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On august 4th I went to united auto to purchase a car. They could not get me into the ***** that I wanted so I picked out a 2012 *****, signed the paperwork, deal was done with delivery promise on that thursday. A week later I called to check the status to be told they could not sell me this car because they don't have the title. So i pick a new car, a 2011 ******, pick the car up and it is making awful noises. I called the finance company and told them i never signed a bill of sale and there are issues with the car and I feel like its fraudulent. The bank agrees and rescinds the offer. I take the car back. They can not provide me with the down payment and "let them work on getting me a new offer with another bank". They get me into a 2015 ****** ******. I picked the car up on august 26. The cars check engine light comes on, and I call. They tell me to stop in, it pulls an evap code. They attempt to fix the problem with *******, the check engine light comes back. They then make me an appointment with *********, to which I go. ********* attempts to contact them for authorization to diagnose the car and they do not answer. The check engine light is still on. I am riding around on a temporary registration that expired on 10/10/21 with no idea where my real registration is. The check engine light does not go away and after numerous attempts to reach the dealer and work out a solution they do not answer.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Upstate New York

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