Business ProfileforPrime Storage

I have rented at the Stuart, FL location for 15 years. I pay by the year. This is suppose to be a secure rental facility. One or both gates are often open to anyone. They say that they malfunction due to rain. I rent an air conditioned unit #805. The temp in this unit for the past 5 weeks has been 89+ degrees. I have reported this the office at the location twice. I have called the 800 number on the door twice. The last time I was told that they would report this information to the district manager. I was told two days ago my the office staff that they are taking bids new a/c units. I store art work, golf clubs and seasonal items in my unit so they will not be affected by the heat. I have had to relocate these items to keep them from being destroyed. I feel that since this problem has not been rectified in a reasonable amount of v time that I deserve a partial refund of my rent monies. The other alternative is that your company relocate all items in my unit to a unit that does have the air that I paid for in your contract. This move would be done at your expense and with your manpower. Please advise what and when this will issue will be rectified. Thank you. ****** *