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Business Profile

Major Appliance Dealers

Reds Appliance

This business is NOT BBB Accredited.

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  • Robert M

    Date: 09/02/2024

    When I called to place my initial order, I informed *** over the phone that I did not have any connections for a dryer so to have the installers plan accordingly / advise me on anything I could do to hasten the process. They told me nothing was necessary and when they could not install it the first time due to missing parts for a connection, they re-charged me the delivery fee for coming out again! Clearly, I would not have let them dispatch delivery the first time if I knew this. After that, the dryer needed repair only two weeks after installation. At this time, operations manager(supervisor) ****** was rude to me over the phone and did not help so I had to cover the costs through a third party repair after their non-responsiveness. After several months and having to go to ******* small claims, they finally paid up these costs weeks after sending them the small claims court in my decision. Avoid at all costs.

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