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Business Profile

Draperies

Glamour Decorating of Queens Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Glamour Decorating of Queens Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Glamour Decorating of Queens Inc. has 3 locations, listed below.

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    • Glamour Decorating of Queens Inc.

      11017 Liberty Ave South Richmond Hill, NY 11419-1700

    • Glamour Decorating of Queens Inc.

      1930 Ralph Ave Brooklyn, NY 11234-5302

    • Glamour Decorating of Queens Inc.

      7901 Flatlands Ave Brooklyn, NY 11236

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:12/27/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I place an order for plastic vertical blinds, I already have vertical blinds, but I wanted to replace them. The total price is $1950, I put a down payment of $1500. I asked the person who came to my house for the measurements how long would it take because I was going to have people coming to my house for September for my great granddaughters birthday. I was told it would take 3-4 weeks. Once the 3-4 weeks past, I tried to call to check on the order. I couldnt reach anyone on the phone, I tried several times, when I did get someone on the phone it was the women who answers the phone and I was told someone would get back to me. This happened on numerous attempts. I was told that the warehouse is closed, and then I was told it was the Jewish holiday. I didnt receive a call until October, I told them I didnt want the blinds and I wanted my money back, I said this in September. I am 78 years old and I am on a fixed income I dont have money to just give a company and not receive what I paid for. I am also questioning the price that they are charging me.

      Customer Answer

      Date: 01/21/2023

      Better Business Bureau:

      At this time, I have not been contacted by Glamour Decorating of Queens Inc. regarding complaint ID ********.

      Sincerely,

      *************************

    Glamour Decorating of Queens Inc. is NOT a BBB Accredited Business.

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