Business ProfileforRichmond Valley Veterinary Practice.P.C.

Hey pet parents. I am sharing my experience so others can be aware. Today I went to Richmond valley vet with my 6 month old German shepherd so they can look at his nose. He came in a prong collar since we are still in training of appropriate leash walking. A vet tech walked us in, as we walked in another vet walked out with another dog. To avoid the dogs interacting , the vet tech grabbed my dog into the air with the prong collar. He was dangling and screaming in pain. I started to screaming saying are you crazy. Hes a puppy in a prong collar. Youre hurting him. She wouldnt let go until I screamed my lungs out to get off my dog. I walked into the room upset. The vet tech came back with the female vet. I asked her to leave , I dont feel comfortable with her handling my dog. She clearly doesnt know how to properly handle a dog. She responded to tell me about her 10 years experience and that she doesnt have to explain herself to me. She also stated she isnt leaving and too bad. It escalated until I told her that I will **** *** **** out of her if she even comes near my dog. Now the vet apologized and handled the situation very professionally. Another tech came in and she was great. I asked for the vet techs name. The office manager refuses to release her name to me. She has large gauges in her ears , blue highlight , and tattoos on her arms. I couldnt see anything else (due to the mask). Heres my warning - dont ever let your dogs go unaccompanied ESPECIALLY in this office. My dog was dangling in the air from his prong collar. I wish I had it on video. I understand accidents happen and the vet was extremely apologetic. Had to ask the vet tech to leave.