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Business ProfileforPat's Automotive
Additional business information
“Our technicians are ASE certified”
https://patsautomotivesyracuse.com/brakes/ states,
“Pat’s Automotive is certified to sell ASE brake systems.”
BBB's Code of Advertising #1 Basic Principles of the Code states:
Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided.
The business responded stating that they are ASE certified. BBB has been unable to verify this claim.
BBB requested that the terms and conditions be disclosed for the guarantee on their website, https://patsautomotivesyracuse.com/tires-alignment/, where it states,
“All replacements and repairs are guaranteed!”.
BBB's Code of Advertising #20 Warranties and Guarantees states:
When using the term “warranty” or “guarantee” the advertiser should clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to the sale which could include putting it on the seller’s website. Advertisers should disclose any material limitations on a "satisfaction guarantee" or "money back guarantee" and define, for consumers, the meaning of claims such as "lifetime guarantee."
To date, the business has not provided the requested information or modified their advertising.
At-a-glance
Related Categories
Overview
This business offers auto repair & service, including:
- Emissions testing
- Fleet service
- Auto air conditioning
- Diagnostics
- Auto electric service
- NYS inspections
- Suspensions
- Foreign auto repair
- Oil changes
- Brake service
- Muffler & exhaust service
- Tires
- Transmissions
- Wheel alignments
Business Details
- Location of This Business
- 3010 W Genesee St, Syracuse, NY 13219-1453
- BBB File Opened:
- 9/30/2003
- Years in Business:
- 40
- Business Started:
- 1/1/1984
- Business Started Locally:
- 1/1/1984
- Business Incorporated:
- 8/16/2022
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- DriveMaxx LLC
- Business Management
- Mr. Patrick Baratta Jr., President
- Contact Information
Principal
- Mr. Patrick Baratta Jr., President
Customer Contact
- Mr. Patrick Baratta Jr., President
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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