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Find a Location

Trademark Construction Company of Syracuse Inc has 1 locations, listed below.

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    Business ProfileforTrademark Construction Company of Syracuse Inc

    Construction Services

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    General Construction and Remodeling Contractor

    Business Details

    Location of This Business
    212 Wolf St, Syracuse, NY 13208-1029
    BBB File Opened:
    6/30/2008
    Years in Business:
    23
    Business Started:
    1/1/2001
    Business Started Locally:
    1/1/2001
    Business Incorporated:
    3/2/1990
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Trade-Mark Construction Inc
    Business Management
    • Ms. Megan Luton, Office Manager
    • Mr. Jon Angarano, Co-Owner
    Contact Information

    Principal

    • Mr. Jon Angarano, Co-Owner

    Customer Contact

    • Ms. Megan Luton, Office Manager
    Additional Contact Information

    Fax Numbers

    • (315) 410-5518
      Other Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    In March of this year we hired Trademark to replace our roof. During the replacement a rain/sleet storm came up and water damage occurred to the inside of the house, including the master bedroom and bath. Ceilings, walls and floors were ruined. They did fix this, although it took them 13 weeks and having us call to find out when work was going to be done several times a week. They would say someone was coming to work, and no one would show. On July 28th of this year we had a bad rainstorm and our new roof leaked into our master bath. We informed the owner, Jonathan A*******, and he said he'd send someone out. Took several weeks, but someone did come and fixed the issue, which was a vent pipe being put on incorrectly by Trademarks roofers. It was fixed and has not leaked since, however we have cracks and a large wet spot in the ceiling from the leak. Again, the owner said someone would be coming to fix it, but no one has come or contacted us about fixing it. We have emailed him numerous times, receiving only two responses. The last was Sept. 8th, saying someone would be coming Wed. or Thurs. Again, no one came. Mr. A******* now is ignoring all emails and calls that have been made to him from us.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Janine L

    1 star

    06/23/2023

    We hired Trademark to replace our roof. Several days from being finished a rain, hail storm came through while they were working. We ended up with damage to the inside of our house. Leaks in our bedroom, bathroom and kitchen. This happened March 23rd. They apologized and repaired it, but it took 13 weeks. Thirteen weeks of us having to call to see when they were coming, being told one thing and something else happening, unanswered phone calls when trying to get a hold of the owner. It was very frustrating. I will say that they did fix everything and the workers did a nice job. The management of this company made us feel like they were doing us a favor by fixing what they destroyed and they'd get to when it was convenient.

    Local BBB

    BBB of Upstate New York

    BBB Reports On

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