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Find a Location

Wilson Construction has 1 locations, listed below.

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    Business ProfileforWilson Construction

    Roofing Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers the following services:

    • Construction and all remodeling
    • Roofing
    • Siding
    • Flooring
    • Decks
    • Windows & doors
    • New home construction

    Business Details

    Location of This Business
    127 Mather St, Syracuse, NY 13203-3119
    BBB File Opened:
    5/27/2011
    Years in Business:
    20
    Business Started:
    1/1/2004
    Business Started Locally:
    1/1/2004
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Bob Wilson, Owner
    Contact Information

    Principal

    • Mr. Bob Wilson, Owner

    Customer Contact

    • Mr. Bob Wilson, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/01/2022

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    On 6/2/2022 I gave Bob Wilson/Wilson Construction a check for $2,300.00 as a deposit (half the cost of the job to be done) to buy materials to replace my garage roof. The check was promptly cashed and that was the last I saw of Mr. Wilson. For a while he put me off with excuses about waiting for supplies to come in, finishing another job, waiting for his dumpster company to have an available dumpster, all of which sounded reasonable at the time until he stopped responding altogether. He no longer returns calls or texts and an outgoing message says they are not accepting calls at this time. I just want my money back so that I can hire an honest person to actually do the job.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gustavo de la Roza

    1 star

    11/01/2021

    We hired Robert Wilson in September 2021 to do some repairs to our house. His initial job was to repair water damage coming from our roof, which involved replacing shingles, repairing gutters, installing drains and repairing the water damage inside the house Soon after he started, we realized that we needed additional jobs and added painting and repair of stucco in the exterior front of the house and painting of the garage interior and applying epoxy to the floor. For each job, he wrote a contract and half was paid up front. After at least two and half weeks had passed by, very little work had been done and we had already paid him about $8,000. The roof repairs and paint job were simply awful. The gutter and drains were sloppy and unfinished. He always had odd explanations for his low quality work and we realized that things were getting worse He was unreliable, didn’t show up for days. We decided to fire him and were at least hoping to get some money back, particularly for paint and a gutter brush system that we had already paid for. Unfortunately, he left our home in a rush leaving trash and paint spills behind and, of course, refused to return any money paid to him for unfinished work. We had to contract someone else to redo pretty much everything he had done. Mr. Wilson is not simply inept, and unprofessional, but also unreliable, sloppy and un trustworthy. I hope this warning prevents others from unnecessary suffering and financial loss.

    Local BBB

    BBB of Upstate New York

    BBB Reports On

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