ComplaintsforB.S.B. Sales & Service Inc.
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Complaint Details
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Initial Complaint
11/03/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I left my machine for repair over two years ago, it needed a belt changed and my mom was going to pay for a service because it had been a while. I called repeatedly as did my mother, there was always another issue they claimed to be working on, first they hadn't gotten to it then I'd go months without getting an answer at all then they said they needed a special part for the cabinet and they were waiting on that for a while, so on and so on. Recently we investigated and found the shop to be completely cleaned out and never were given an opportunity to pick up the machine no matter what we would have to pay. Now I just want my machine back.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.