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Business Profile

Used Car Dealers

Xtreme Auto Sales & Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/20/2022

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My truck *** ***** 2008 was over heating . I took my truck to Xtreme and the mechanic, took one look at my vehicle and told me it was my radiator cap was broken . Then he insisted I use the ***** radiator because that’s the one he will warrantee . After a new radiator was put in by Xtreme, my vehicle continued to over heat . I started a complaint with my insurance but , it’s not a big enough repair. So now Im stuck without a vehicle , with more problems because Xtreme never bleed the radiator, which now lead to other problems like my gasette and not sure what else . Going to get two estimates because thinking about small claims court at this point , ion know what else to do

    Business Response

    Date: 08/10/2022

    BBB spoke to Pete at the business and the following was relayed:

    The vehicle is currently here. We are helping the customer with repairs and recouping money from the other business she originally brought the vehicle to, which is where the damage occurred.

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