ComplaintsforACA Lawnscape Supply LLC
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Complaint Details
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Initial Complaint
10/11/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I purchased 3 plants from this firm in July and August. By the end of August one plant a scentara double blue lilac lost all of its leaves. The other two plants are doing well. I stopped in the place of business to ask for any reason for the leaf loss and was told maybe the sun did it. This plant was supposed to be in full sun. I then wrote an email to the company on its website inquiring as to possible causes and possible remedies and whether or not there was a process for replacements of bushes that died prematurely. To this date I have not been contacted by the company.Business response
10/31/2022
Jason Coffin called BBB and said that the matter has been taken care of.Customer response
10/31/2022
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Regards, ***** *******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.