Business ProfileforSL Custom Construction

We hired SL to complete a fence, retaining wall, pool deck and pool bar - work ended in June of 2023 8/2023 - repair of fence gate doors - as it would not open and shut - they cut the bottom off 9/2023- another repair of fence gate doors as they would not open again, - again they cut the bottom off 3/6/24 - contacted SL related to fence moving on its own, mold and water damage to the wood due to the wood being placed in the ground. - Response was that it was our fault for not treating the wood with in 6 months of completion, stated they would be out to assess 3/13/24 - no response from SL - except to say that they have been busy and will be out 3/27/24 - Reached out again, to be told that the office staff has been in an out of the hospital and that was a reason for the delay. 3/27/24 - Attempted to speak verbally to owner Scott L****, he was swearing and yelling and stating that there was nothing wrong with the fence, even after we received 2 independent estimates that state the whole thing needs to be replaced. Requested refund in the amount of 10,000 - he said no. 4/5/24 - My husband decided to give them one more chance to come and assess as we have a lifetime warranty on the work. Scott L**** stated that they would be out on 4/9. 4/9/24 - Scott L**** was a no show, claiming the rain prevented him from looking at the fence to determine the repairs and stated he would be out on 4/12/24. 4/12/24 - No show, did text around 7PM that a worker was injured and that was why he could not assess our fence. He was given until 4/26/24 to send the $10,000 we paid for the fence so that we could have another company replace it. 4/26/24 - No money was sent and zero communication at this time.