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Find a Location

Precision Lawn and Garden Equipment Co. has 1 locations, listed below.

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    Business ProfileforPrecision Lawn and Garden Equipment Co.

    Lawn Tractor Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 7/31/2023

    Years in Business: 54

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Lawn Tractor Dealers
    Delivery Service
    Engine Parts
    Engines
    Farm Equipment
    Farm Equipment Parts
    Farm Equipment Repair
    Gas Engine
    Lawn Mower
    Lawn Mower Blade Sharpening
    Lawn Mower Repair
    Rebuilt Engines
    Sales
    Small Engine Repair
    Snow Removal Equipment
    Tractor Dealers

    Business Details

    Location of This Business
    195 North Ave, Webster, NY 14580-3064
    BBB File Opened:
    9/9/2003
    Years in Business:
    54
    Business Started:
    10/1/1969
    Business Started Locally:
    10/1/1969
    Business Incorporated:
    9/25/1969
    Accredited Since:
    7/31/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Precision Lawn & Garden Equipment Co.
    • Precision Lawn & Garden
    • CSC Precision Lawn and Garden Eq Co
    • C.S.C Precision Lawn & Garden, CORP
    Business Management
    • Mrs. Kimberly M Price, CFO
    • Mr. Justin Massecar, General Manager
    Contact Information

    Principal

    • Mrs. Kimberly M Price, CFO

    Customer Contact

    • Mrs. Kimberly M Price, CFO
    Additional Contact Information

    Fax Numbers

    • (585) 486-5670
      Other Fax

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael F

    1 star

    07/23/2023

    During my last visit there employee opened one of my backpack blowers and claimed there was parts missing but they absolutely where not and charged me for them so there liars and thieves there that will say stuff is broken when it is not and charged you extra, they also worked on my zero turn earlier this year and forget to put the hardware back into my transaxle hydro lever and claimed that toro wouldn't cover damages to my machine which now I have to wonder if it was ever anything besides the belt buyer beware I would not have repairs done here.

    Precision Lawn and Garden Equipment Co. Response

    08/11/2023

    You came to our counter and said “My recoil is broken and I need you guys to replace it”. Being that we have seen you before and know that you needed your blower asap, we propped the blower on the counter and immediately went and fixed it. You were missing plastic pawls on the rotor from you previously taking apart and trying to repair it yourself. We made you aware you were missing those pawls as the recoil would not have worked if not installed. You were charged accordingly for all labor and parts needed. I would also like to note that you came in looking for a new assembly (on backorder) which would of cost more than double what you paid. We did nothing but try and save you time and money and provide excellent customer service. We were also not aware of missing hardware on your previous repair or we would of made it right, if you had contacted us, as we do in all circumstances.

    Local BBB

    BBB of Upstate New York

    BBB Reports On

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