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          Chem-Dry of Buffalo has 1 locations, listed below.

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            Business ProfileChem-Dry of Buffalo

            Carpet and Rug Cleaners

            Contact Information

            41 Dyke Road

            West Seneca, NY 14224

            Visit Website
            (716) 706-0003

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 2:00 PM
            Closed

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Carpet cleaning Buffalo NY by Chem-Dry of Buffalo carpet cleaners. 

            All major forms of payment. After hours cleaning available upon request. 

            24 emergency services.

            Products & Services

            The Natural

            Business Details

            Location of This Business
            41 Dyke Road, West Seneca, NY 14224
            BBB File Opened:
            11/1/1987
            Years in Business:
            37
            Business Started:
            5/1/1987
            Business Started Locally:
            5/1/1987
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            8:00 AM - 2:00 PM
            Su:
            Closed
            Business Management
            • Ms. Donna Scalfaro, President
            • Chem-Dry of Buffalo Complaint Contact, Complaint Contact
            Contact Information

            Customer Contact

            • Chem-Dry of Buffalo Complaint Contact, Complaint Contact
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/17/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            II need to share that Chem Dry does not stand behind their cleaning services. I had my luxury vinyl plank floors cleaned by Chem Dry on November 26th, and after they left I noticed that my floor was still dirty. I reached out and spoke with the owner, Diane S. and she said they will come back out and re-clean my floor, due to the holidays they came back out this past Saturday, January 14th. While the service technician was at my house, he stated there was no way he could get my floor clean as their equipment is meant for cleaning hardwood floors, not luxury vinyl plank. He instructed me to call the office for a refund. When I contacted the office and spoke to the manager and the owner they stated they are not willing to refund my money. They even sent me an email stating they guarantee their service 100%. I also reached out to the corporate office and because they are privately owned they are not willing to get involved. I’m sharing so you can be aware of their cleaning service and lack of customer service. As a side note, I’ve been a customer for over 20 years.
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jay S

            03/16/2022

            Set up appointment and scheduled a day and time for a cleaning. Waited the week and paid someone to let them in, no show. Called and there comment was I didn't call and set up appointment! What? I have it I'm my calander and I spoke directly to you skyler. Joke. Never consider for future use.

            Local BBB

            BBB of Upstate New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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