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Business Profile

Driveway Installation

Tuff Kote Asphalt

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Driveway Installation.

Complaints

This profile includes complaints for Tuff Kote Asphalt's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tuff Kote Asphalt has 2 locations, listed below.

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    • Tuff Kote Asphalt

      PO Box 733 West Seneca, NY 14224

    • Tuff Kote Asphalt

      432 Lein Rd West Seneca, NY 14224

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:10/21/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 9/08/22 corey from (TuffKote) Blk Top my sm driveway that same day family arrived from Fla. - soon after my brother past away, then medical problems. After all these problems the rain for 3 days. Once the rain stopped I checked out the job on my driveway. I have done my own blacktop driveway I have done my own (Blk Top) driveway for every other year for 20 yr, so I know how it should look like, It had not even seen a winter yet. So I left a message on Bus machine 1x no answer then agin no answer , then mobile # on 9/30/22 at 8:26 am the man said he was Wayne from TuffKote they guy ou have been ringing the phone off the wall. He said he was in Bus, for 30 yrs, so i guess he meant they know what they? doing. Never did he say that hewould ck out the work out. Or full ? not very professional.

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