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Find a Location

Pepe Auto Group has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Pepe Auto Group

      50 Bank St White Plains, NY 10606-1903

    • Pepe Auto Group

      300 Central Ave White Plains, NY 10606-1210

    • Pepe Auto Group

      77 E Main St New Rochelle, NY 10801-5321

    • Pepe Auto Group

      2500 Boston Post Rd Larchmont, NY 10538-3403

    • Pepe Auto Group

      15 Water St White Plains, NY 10601-1409

    Business ProfileforPepe Auto Group

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Pepe Auto Group has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Pepe Auto Group

        50 Bank St White Plains, NY 10606-1903

      • Pepe Auto Group

        300 Central Ave White Plains, NY 10606-1210

      • Pepe Auto Group

        77 E Main St New Rochelle, NY 10801-5321

      • Pepe Auto Group

        2500 Boston Post Rd Larchmont, NY 10538-3403

      • Pepe Auto Group

        15 Water St White Plains, NY 10601-1409

      Location of This Business
      50 Bank St, White Plains, NY 10606-1903
      BBB File Opened:
      1/1/1970
      Years in Business:
      54
      Business Started:
      1/1/1970
      Alternate Business Name
      • Mercedes-Benz of New Rochelle
      • Porsche of Larchmont
      • Pepe Infiniti
      • Sprinter of White Plains
      • Mercedes Benz of White Plains
      Business Management
      • Mr. Eugene Pepe, CEO
      • Mr. Joe Pepe, COO
      • Ms. Sue Silverman, CFO
      Contact Information

      Principal

      • Mr. Eugene Pepe, CEO
      • Mr. Joe Pepe, COO

      Customer Contact

      • Ms. Sue Silverman, CFO
      Additional Contact Information

      Fax Numbers

      • (914) 428-0200
        Primary Fax
      • (914) 949-4024
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/24/2021

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Mercedes Benz of New Rochelle charged my **** for 7 hrs of work labor According to my time and the printed invoice , it showed it was only in the service for a total of 3 hrs . I spoke with *************************** and requested the 2 hrs refund of Lahor which is 180x2 plus tax. I He agreed and promised to send me the email but its been 3 days weeks and he hasnt taken care of.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michael C

      1 star

      03/01/2024

      Pepe Auto Group has threatened to press charges of harassment if I enter the ******* of White Plains dealership, because they scratched my all over my cars exterior, my rims, under the hood, the exterior trim, the front exterior camera, headlight, the center console computer touchscreen, and seals on a brand new car that I purchased from them. They will not honor my tire and rim warranty that I purchased from them for $1900. All of this because I made one claim for a tire, and rim remediation in which they scratched the rim during service worse then it came in. When I brought it in again to get that rim problem solved which they caused they returned my car all scratched up. Now that they don't want to deal with me anymore, and I feel discriminated. They will not disclose their commercial, and liability insurance company. I am going to report this matter to the department of labor, and consumers affairs.

      Local BBB

      BBB Serving Metropolitan New York

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