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Find a Location

Martine Center for Rehabilitation and Healthcare has 1 locations, listed below.

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    Business ProfileforMartine Center for Rehabilitation and Healthcare

    Rehabilitation

    Additional business information

    Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    NY Attorney General James Sues Owners and Operators of Four Nursing Homes for Financial Fraud and Resident Neglect

    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.

    On 6/28/2023, New York Attorney General Letitia James announced that a lawsuit had been filed against the owners, operators, and landlords of four nursing homes for years of repeated and persistent fraud and illegally misusing more than $83 million in taxpayer money that resulted in significant resident neglect, harm, and humiliation. The nursing homes, owned and operated by Centers for Care LLC, doing business as Centers Health Care, include Beth Abraham Center for Rehabilitation and Nursing (Beth Abraham Center) in Bronx County, Buffalo Center for Rehabilitation and Nursing (Buffalo Center) in Erie County, Holliswood Center for Rehabilitation and Healthcare (Holliswood Center) in Queens County, and Martine Center for Rehabilitation and Nursing (Martine Center) in Westchester County. Residents at these facilities were forced to sit for hours in their own urine and feces, suffered from severe dehydration, malnutrition, and increased risk of death, developed infections and sepsis from untreated bed sores and inconsistent wound care, sustained life-changing injuries from falls, and died.

    Following an investigation by the Office of the Attorney General’s (OAG) Medicaid Fraud Control Unit (MFCU), the lawsuit alleges that the nursing homes’ owners and operators converted more than $83 million in Medicaid and Medicare funds to enrich themselves, their families, and business associates through an elaborate network of related companies and collusive, fraudulent transactions, rather than use the funds for their intended purposes of providing sufficient staffing and required resident care. To stop further harm and suffering, Attorney General James is seeking to prohibit the nursing homes from admitting new residents until staffing meets appropriate standards, to implement a financial monitor and a healthcare monitor, and to disgorge any and all wrongfully received government funds.Under New York law, owners of nursing homes have a “special obligation” to ensure the highest possible quality of life for residents, and to sufficiently staff the facility to provide adequate care to all residents.

    The lawsuit alleges that the owners, operators, and landlords of the nursing homes and related companies wove a complicated web of fraudulent financial schemes to siphon money from the nursing homes, while they ignored and violated numerous laws designed to protect nursing home residents, resulting in preventable neglect and harm of vulnerable New Yorkers. The nursing homes are allegedly all controlled and managed by Centers for Care LLC doing business as Centers Health Care (Centers Health Care), a multistate network of nursing, rehabilitation, and senior care services and facilities. Beth Abraham Center is a 448-bed facility in the Bronx; Buffalo Center is a 200-bed facility in Buffalo; Holliswood Center is a 314-bed facility in Queens; and Martine Center is a 200-bed facility in White Plains.

    Centers Health Care is co-owned by Kenneth Rozenberg and Daryl Hagler.The companies named in the lawsuit are Abraham Operations Associates LLC, Delaware Operations Associates LLC, Hollis Operating Co. LLC, and Schnur Operations Associates LLC, doing business as Beth Abraham Center, Buffalo Center, Holliswood Center, and Martine Center, respectively. These companies are owned by Rozenberg. Also named are Light Property Holdings Associates LLC (Light Property), Delaware Real Property Associates LLC (Delaware Property), Hollis Real Estate Co. LLC (Hollis Real Estate), and Light Property Holdings II Associates LLC (Light Property II), which own the real property on which the nursing homes are located.

    These property companies are owned by Hagler.Also named in the lawsuit are: Light Operational Holdings Associates LLC (Light Operational), an entity that owns 98 percent of Beth Abraham Center and 65 percent of Martine Center; CFSC Downstate LLC (CFSC); BIS Funding Capital LLC (BIS Funding); and Skilled Staffing LLC (Skilled Staffing) — all companies owned by Rozenberg, Hagler, their family members, and business associates that received payments from the nursing homes for purportedly providing services.

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

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    Reasons for BBB Rating

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    Business Details

    Location of This Business
    12 Tibbits Ave., White Plains, NY 10606-2438
    BBB File Opened:
    1/8/2018

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Diane B

    1 star

    12/06/2021

    Unfortunately, my mother had a negative experience at this facility this past weekend when we arranged for her to stay for one week respite care. ******* arrived at 3:50 pm on Saturday, 12/4/21 & was told by the female receptionist who looked on a hand written sheet to go upstairs to room 621W which I was given as my Mom's assigned room the day before, no computer check-in was done.. So I brought my mother to that room using her wheelchair. The bed was unmade so I left the room to look for a staff member to let them know about my mother's arrival & to get some bed linens. I was told that the Nurse was at the end of the hall, so as I approached her, I passed by a man (approx. ***** yrs. old) in a wheelchair who was putting out towels & other things soiled with ***** I was shocked at that sight & the help bells from patients rooms were constantly ringing while I was there. At any rate, I spoke to the Nurse about my ********* casually said that someone would come in the room. I returned to the room to help my mother become familiar then I went back out & asked that same Nurse who was near my Mother's room about the linens so I could make up the bed myself. Also, I had to wipe the toilet seat with paper ************ before my mother could use it. After making up the bed. I went out to the Nurses Station to ask for the room telephone & no one else was there, but the Dr. on call, who was unsure of that information. I, then, met up with a helpful CNA who located the # & gave it to me. I asked her what time dinner is typically served to the *************** said between 5-6 pm. She asked a couple of questions about my Mom's needs & she said that she would help her with her pajamas, I just needed to leave them on the bed which I did. She & the Dr. returned to make sure my Mom was feeling comfortable but by that time she was crying, however, they said they would keep an eye on her. So I tried to reassure my mother that she was in good hands, I was going to call her later upon arrival at my **************** brother would call her & visit her the next day, also. I left Martine Center in ** & called my mother at 8:08 pm & asked I asked her if she had ************ said "nothing to eat" so I told her I would look into it & call back. I called the main # & asked to be connected to the 6th floor Nurses station, the phone rang 3x then it was hung up, so I called back, got reconnected to the station & let the phone ring for 10 min. I then called ********************** at 8:25 pm who I exchanged info. & spoke with on Friday, 12/3. She did not pick up so I sent her a text about the situation at 8:35 pm. I also copied & sent the same text to my ************* Plan Manager. I called my mother at 8:42 pm to see if anything was delivered & nothing was, so I called my brother who said our mother told him the same thing. At 9:45 pm received a text response from ********************** who said Dir. of Nursing claimed my mother ate although she never received a meal nor a beverage & was never given her medication. Since it was claimed that my mother did get food, I asked what time, but ********************** responded that she would have someone give me a call with those answers. At the risk of my mother's health, my *********** decided that he would pick her up that night which happened around 11:00 pm on Saturday night. She was in the facility for about 7 hours. I decided to document this negative experience for a couple of reasons: 1) Management should not accept additional patients if they are overwhelmed & understaffed; 2) the level of care that I was told would be provided was not delivered & 3)I never received a call of apology for the negligence that occured, just a **** "I`m sorry..." via text response once I officially notified ********************** of my mother's departure from that facility. She did not deserve this type of treatment & many involved breached our trust in a strained yet respectable healthcare system.

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