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Find a Location

Paragon Motors of Woodside, Inc. has 1 locations, listed below.

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    Business ProfileforParagon Motors of Woodside, Inc.

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    37 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/21/2016

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Paragon Motors of Woodside, Inc. is a car dealership selling Hondas and used cars.

    Business Details

    Location of This Business
    5702 Northern Blvd, Woodside, NY 11377-2223
    BBB File Opened:
    11/21/1999
    Years in Business:
    42
    Business Started:
    9/22/1981
    Business Incorporated:
    9/22/1981
    Accredited Since:
    4/21/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Paragon Honda
    Related Businesses
    Business Management
    • Mr. Brian Benstock, General Manager/ Vice President
    Contact Information

    Principal

    • Mr. Brian Benstock, General Manager/ Vice President
    Additional Contact Information

    Fax Numbers

    • (718) 205-6783
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    37 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/06/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I bought a 2017 *** X3 from this business on April 21, 2024 and its air conditioning is not working. I reached out to the sales person ***** to get the issue resolved and was told to make an appointment with the servicing department. I took the car to the servicing department on June 5, 2024 and was immediately told that since the car was "off brand" they would not be able to service it without "messing it up," as the technician stated. I went back to the dealership and spoke with the sales manager who gave little information as to how the issue would be resolved or a timeframe for getting the issue fixed. I do not trust this business to fix this issue and would like to take it to a *** dealer who can accurately fix these issues, but the car is still covered under the ***** mile warranty and believe I should not have to pay out of pocket for an issue that the car was sold with. On the day I bought the car, information such as the truth in lending was not disclosed to me as well as missing paperwork that I had to return to the dealership to fill out.
    Read More

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    nicole b.

    1 star

    05/02/2024

    Something is very fishy about this location. I promised myself that I would never return to the ************* Ser. Ctr. Unfortunately, my ***** Civic 2022 just happened to break down. (My whole Dashboard lite up and my steering wheel would not move.) At the time this was the nearest ***** Service Center location. Now the only good thing I'm going to say about this location Is one of the staff members *****. Now as for my car, I don't know something still doesn't sit well with me about the service I received. First, they informed me that there was a recall on the Power Steering (keep in mind the initial issue with my car was that it turned on and would shift in gears, but my steering wheel was pretty much locked, and be advised I had plenty of steering fluid.) Funny thing, ************* tells me some rats ate at my wires under my car. First off, I don't live where there are rats; maybe some cats so I still don't buy that reason for my wires to look physically cut. I've had multiple cars and have been parking in the same locations for over 41 years. My job parking lot is an open space not much animal activity there either. Nothing like this has ever happened to me. When they sent me the pictures of my car, I went there to physically see for myself because it didnt seem right. Not, that I know much about cars and I'm not saying that tech guy who showed me my car did it, but it looks like someone just cut my wires so they could charge me some outlandish price. Now on top of the price of my vehicle being crazy. Approx. $1,300 on my new car; then they wanted to add an extra service, a wheel alignment approx. $149.99 and then a filter $89.99. Yeah, I wasn't doing that. Of course, they would find something thats not covered under the warranty. Something just doesn't feel right about this place but, I had no choice because I needed my car back for work the next day. I just hope that I was not scammed out of my money. Please read the goggle reviews the Recent and Lowest

    Local BBB

    BBB Serving Metropolitan New York

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