Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Steet Toyota of Yorkville Inc has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Steet Toyota of Yorkville Inc

              4991 Commercial Dr Yorkville, NY 13495-1102

              BBB Accredited Business

            • Steet Toyota of Yorkville Inc

              4994 Commercial Dr Yorkville, NY 13495-1103

              BBB Accredited Business

            • Steet Toyota of Yorkville Inc

              5046 Commercial Dr Yorkville, NY 13495-1106

              BBB Accredited Business

            • Steet Toyota of Yorkville Inc

              3036 NY-28 Herkimer, NY 13350

              BBB Accredited Business

            • Steet Toyota of Yorkville Inc

              5074 Commercial Dr Yorkville, NY 13495-1106

              BBB Accredited Business

            Business ProfileSteet Toyota of Yorkville Inc

            New Car Dealers
            Multi Location Business
            BBB accredited business

            Contact Information

            4991 Commercial Dr

            Yorkville, NY 13495-1102

            Visit Website
            (315) 736-8241

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/15/2022

            Years in Business: 70

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            New and Used Car Sales, Repairs & Service

            Business Details

            This is a multi-location business.

            Find a Location

            Steet Toyota of Yorkville Inc has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Steet Toyota of Yorkville Inc

                4991 Commercial Dr Yorkville, NY 13495-1102

                BBB Accredited Business

              • Steet Toyota of Yorkville Inc

                4994 Commercial Dr Yorkville, NY 13495-1103

                BBB Accredited Business

              • Steet Toyota of Yorkville Inc

                5046 Commercial Dr Yorkville, NY 13495-1106

                BBB Accredited Business

              • Steet Toyota of Yorkville Inc

                3036 NY-28 Herkimer, NY 13350

                BBB Accredited Business

              • Steet Toyota of Yorkville Inc

                5074 Commercial Dr Yorkville, NY 13495-1106

                BBB Accredited Business
              Location of This Business
              4991 Commercial Dr, Yorkville, NY 13495-1102
              BBB File Opened:
              3/20/2000
              Years in Business:
              70
              Business Started:
              1/1/1954
              Business Started Locally:
              1/1/1995
              Business Incorporated:
              4/26/1954
              Accredited Since:
              9/15/2022
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Steet Ponte Auto Group
              • Steet Ponte Mazda
              • Steet Ponte Volkswagon
              • Steet Toyota of Johnstown
              • United Auto Sales of Utica Inc.
              • Steet Ponte Nissan
              • Steet Toyota
              • Steet-Ponte Ford Lincoln
              • Steet Ponte Chevrolet
              Business Management
              • Mrs. Carly Steet Mathias, Communications Manager
              Contact Information

              Principal

              • Mrs. Carly Steet Mathias, Communications Manager

              Customer Contact

              • Mrs. Carly Steet Mathias, Communications Manager
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/06/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              2011 Toyota Camry Pearl White were recalled. Paint chips . Overall paint issues. Only Pearl White. I tried for nearly two years to get it resolved. 2020 The service manager was out because of surgery. I was told to wait 5-6 months. They were busy. 2021 Three attempts. Managers weren't around. Shop was busy. I think 2 new managers were in and out. I'm also told I need to contact main office not paint shop to schedule. That was incorrect. Spring 2022 I am scheduled! Spring2022 I contract COVID & have to cancel. Fall 2022 After 3 attempts directed throughout, I am scheduled and have my car looked. I'm almost immediately told my car doesn't meet criteria. However, Luke? takes photos and says he'll send them into Toyota anyway. I clarified: Toyota is final word , not local service. Yes. I asked to please email me /text/call with verification that info & photos were sent and Toyotas response. It's been a pain. It's been one stall after another or I've had to make numerous calls. Frustrating. Not the quality of service I've experienced before. I've been a Toyota customer nearly 30 years . All cars purchased at Steet except this one. This car was a private sale . The recall closes December 2022,I believe the last day. Is there a way to verify my info was sent& the decision? I just can't call again. Thanks. Peace .
              Read More
              Read 2 More Complaints

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              ann n

              01/17/2024

              Terrible experience with finance manager Chris. Aggressive arrogant attitude when asked a question by my son about interest rate that he quoted. He denied that he quoted that and was very aggressive in his response. I would not buy from steet again. On the web page it says Chris has been with them for 20 years, think its time for them to think again about having someone like him work for them.
              Read 4 More Customer Reviews

              Local BBB

              BBB of Upstate New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.