Business ProfileforEnergy Harbor, LLC

In early march, while I was on the road working, representatives from Energy Harbor LLC visited my residence. They approached my girlfriend and misrepresented their intentions, leading her to believe that she was merely confirming information. Instead, they obtained her signature and used it to enroll me in their energy program without my consent. Upon returning home, I discovered that my energy provider had been switched to Energy Harbor LLC. I never authorized this switch, nor did I sign any agreement with them. This unauthorized enrollment has resulted in higher energy bills and significant inconvenience. 1. Energy Harbor LLC switched my energy provider without my consent, using deceptive practices to obtain a signature from my girlfriend. 2. Since the unauthorized switch, my energy bills have increased significantly, causing financial strain. 3. Attempts to cancel the service and revert to my original provider have been met with resistance and delays from Energy Harbor LLC. Resolution Sought: 1. I request the immediate cancellation of the unauthorized service with Energy Harbor LLC and a return to my original energy provider. 2. I seek reimbursement for the additional charges incurred due to the unauthorized switch, amounting to $975 3. Written confirmation of the cancellation and reimbursement should be provided to ensure that no further unauthorized actions are taken. I have contacted Energy Harbor LLC multiple times to resolve this issue, but their responses have been inadequate. I have also filed complaints with the Illinois Commerce Commission for further assistance. Energy Harbor LLC's fraudulent practices have caused significant distress and financial burden. I urge the BBB to assist in resolving this matter promptly and ensuring that such deceptive practices are addressed to prevent further harm to consumers.