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Business Profile

Online Retailer

Survival Constitution, LLC.

This business is NOT BBB Accredited.

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This business has 1 alert

Complaints

This profile includes complaints for Survival Constitution, LLC.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Survival Constitution, LLC. has 3 locations, listed below.

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    Customer Complaints Summary

    • 367 total complaints in the last 3 years.
    • 331 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/11/2025

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am being charged 57.00 a month for a service I never signed up for

      Customer Answer

      Date: 04/12/2025

      This business did refund my  money

      Business Response

      Date: 04/14/2025

      this customer filed a dispute there is nothing further for us to do

    • Initial Complaint

      Date:04/09/2025

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      March 25, 2025. Purchased a "Gulf of America" T-Shirt from Survival Offers. Paid $9.95. T-Shirt was delivered in the mail, however, I inadvertently was fooled into a subscription @ the rate of $57.00 a month. Survival Offers, the name of the company, had this in fine print, that I could not read. "Claim your FREE Gift (just pay shipping) and enjoy a 14-Day FREE Trial of unlimited access to courses, tools and expert guidance to self-reliance. After the trial, continue for just $57/ mo. Cancel at anytime!" Says nothing about automated payments. Only offers a CHOICE of continuation. I sent this e-mail to them. "CANCELLED IMMEDIATELY on April 8, 2025 @ 1539. Copies of the original ordering and this CANCELLATION ORDER have been recorded and REPORTED to the BETTER BUSINESS BUREAU. CANCELLED IMMEDIATELY....!!!!!" ... I sent the aforementioned words via e-mail to ************* **********. My bank blocked the charge but I don't want anymore attempts to charge my Credit Card. Please contact this entity and STOP this for perpetuating.!!

      Business Response

      Date: 04/14/2025

      Thank you for reaching out . Your subscription has been cancelled you will not be billed any further charges in regards to this subscription.

      Customer Answer

      Date: 04/14/2025

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. MESSAGE FROM BUSINESS: "Survival Offers" responded with the following "Thank you for reaching out. Your subscription has been cancelled you will not be billed any further charges in regards to this subscription." My bank blocked the first charge in regards to an unauthorized subscription and nothing was charged to me. The aforementioned business has sent me an e-mail stating, "Any ongoing or all future charges have been cancelled as per your request." SATISFACTORY and Thank you Better Business Bureau.

    • Initial Complaint

      Date:04/05/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company started in Feburary 2025 taking $57.00 out of my checking account. I don't know this company and had never heard of it until this happen. I want my money back.

      Business Response

      Date: 04/07/2025

      The ***** Whiskey Glass offer you ordered was packaged and advertised as including a 14 day free trial to The *********************************, formerly known as Science of *************, which became a monthly subscription. This was described in the offer and on the checkout page along with the Welcome to the community email you receive with the link, username and password at the time the order is placed.

      I've canceled the subscription for you, and refunded the past 60 days of charges per our return policy. Please allow 3-5 business days for bank processing time.

      Customer Answer

      Date: 04/08/2025

       Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    • Initial Complaint

      Date:04/05/2025

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I continue to receive a recurring charge of $57 a month for a subscription I never signed up for. I purchased a trump highball glass at a very low price once and for some reason this company continues to charge me every month and I dispute the charges with my credit card company and will continue to do so. I want a refund and to have this company stop their monthly charges.

      Business Response

      Date: 04/07/2025

      Thank you for reaching out . Your subscription has been cancelled and I refunded the charge. Please allow 3-5 business days for bank processing time.

      Customer Answer

      Date: 04/07/2025

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    • Initial Complaint

      Date:04/05/2025

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was charged $57.00 i never authorized this charge.

      Business Response

      Date: 04/07/2025

      Thank you for reaching out . Your subscription has been cancelled and I refunded the charge. Please allow 3-5 business days for bank processing time.

      Customer Answer

      Date: 04/07/2025

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    • Initial Complaint

      Date:04/03/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a ****** ***** calendar on January 8, 2025. On January 31, 2025, they debited another ***** payment to my Indigo Credit Card. On March 2, 2025, they debited another ***** payment and on April 1, 2025, they debited another *****. I want a refund or I will go through my credit card fraud department. I am really ticked. Thank you.

      Business Response

      Date: 04/03/2025

      The ***** Wall Calendar offer you ordered was packaged and advertised as including a 14 day free trial to The *********************************, formerly known as Science of *************, which became a monthly subscription. This was described in the offer and on the checkout page along with the Welcome to the community email you receive with the link, username and password at the time the order is placed.

      I've canceled the subscription for you, and refunded the past 60 days of charges per our return policy. Please allow 3-5 business days for bank processing time

      Customer Answer

      Date: 04/03/2025

       I am rejecting this response because:
      I want 3 months of refund.  Thats ******.  I believe this is a scam.  If I had a subscription to the Science something or other..I would have email on this.  I have received nothing from this company except a small calendar and I have received other advertisements for the same calendar.  Why would you pretend to offer a ****** ***** calendar free of charge except for shipping and handling and then add a subscription to the Science thing?  I certainly never signed up for that, ***** a month, you got to be kidding me.  I am retired. Please refund promptly.  Thank you.  ** *****

      Business Response

      Date: 04/04/2025

      Although it is out of our Refund policy I went ahead and refunded the additional charge.

      Customer Answer

      Date: 04/08/2025

       Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    • Initial Complaint

      Date:04/02/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Don't remember where these charges come from or what this company sold me but I know I'd like my money back

      Business Response

      Date: 04/03/2025

      Thank you for reaching out . Your subscription has been cancelled and I refunded the charge. Please allow 3-5 business days for bank processing time.

    • Initial Complaint

      Date:03/25/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date of transaction: 9 Mar 2025 USD ***** as a monthly charge Business: ************************** How charged: to a credit card after the initial ***** was declined on 9 Mar 2025. The charge was processed on 20 Mar 2025 to a new replacement card. I did not authorize this charge nor any monthly subscription of *****. I now have had to void that card and request a new credit card from my bank, making this the second new card this month (Mar 2025).

      Business Response

      Date: 03/26/2025

      This consumer filed a dispute  we are unable to assist at this time

    • Initial Complaint

      Date:03/25/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In November 2024 I order a ***** T-Shirt for $10 I was being charged $57 for the pass 5 months , I did NOT authorize these payments and would like my money back .

      Business Response

      Date: 03/26/2025

      The Grazed but not Fazed Tee offer you ordered was packaged and advertised as including a 14 day free trial to The *********************************, formerly known as Science of *************, which became a monthly subscription. This was described in the offer and on the checkout page along with the Welcome to the community email you receive with the link, username and password at the time the order is placed.

      I've canceled the subscription for you, and refunded the past 60 days of charges per our return policy plus an additional charge.. Please allow 3-5 business days for bank processing time.

    • Initial Complaint

      Date:03/25/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I saw a random charge on my debit card, even the bank flagged it. I did not order anything from them on 3-24-25 yet there it was. When I asked my bank they said even they questioned it. I want a refund from this company because I have no idea who gave them permission to use my account, how they got my info, and after reading about complaints here, it seems they do this quite often to people. I want them banned from my account. Why are they still allowed to be in business. When I looked up their site, it could not even find it. Please hel p me. Thank you, ***** *********

      Business Response

      Date: 03/25/2025

      The ***** Whiskey Glass offer you ordered was packaged and advertised as including a 14 day free trial to The *********************************, formerly known as Science of *************, which became a monthly subscription. This was described in the offer and on the checkout page along with the Welcome to the community email you receive with the link, username and password at the time the order is placed.

      I've canceled the subscription for you, and refunded the $57 charges per our return policy. Please allow 3-5 business days for bank processing time.

    Survival Constitution, LLC. is NOT a BBB Accredited Business.

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