ComplaintsforSurvival Constitution, LLC.
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Complaint Details
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Initial Complaint
09/23/2024
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I ordered a Trump t-shirt with Survival Offers (OH) and now noticed that I have a $57 subscription that I did not authorize.Business response
09/24/2024
Your shirt was delivered please see the following information in regards to that ;
shipped on Jul 9 via USPS Ground Advantage #**********************
Delivered: Jul 15, 2024We will not be refunding the $9.95 .
The The Donfather 2024 T-Shirt offer you ordered 7/6/24 was packaged and advertised as including a 14 day free trial to The National Self-Reliance Initiative, formerly known as Science of Skill Academy, which became a monthly subscription. This was described in the offer and on the checkout page along with the Welcome to the community email you receive with the link, username and password at the time the order is placed.
The subscription was cancelled for you, and you were refunded the $57 that you disputed on 8/23.
Their is nothing further that is required from us .Customer response
09/24/2024
I bought a trump t-shirt for $10 and I don’t recall seeing anywhere for buying a membership to this company. I would like my money back and the membership canceled. I was charged $57 yesterday.Customer response
09/24/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.Initial Complaint
09/16/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
In the beginning of July I responded to an offer to just pay shipping for the Trump grazed but not phased short and now I found a charge from survival offers for $57 in my account that I never would have agreed to. I disputed with my card to find out this is a monthly script that I was charged in August and September for a total now of $114 that my card won’t reimburse me for. I don't even know how to find them to cancel whatever hidden subscription they snuck on there. I found this page and saw that others have had the same problem. I'm hoping I can have this issue resolved here. Hoping to be refunded and cancel this truck subscription. Thank very muchBusiness response
09/16/2024
The Grazed but not Dazed Tee offer you ordered was packaged and advertised as including a 14 day free trial to The National Self-Reliance Initiative, formerly known as Science of Skill Academy, which became a monthly subscription. This was described in the offer and on the checkout page along with the Welcome to the community email you receive with the link, username and password at the time the order is placed.
I've canceled the subscription for you, and refunded the $114 worth of charges per our return policy. Please allow 3-5 business days for bank processing time.Initial Complaint
09/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I ordered a Trump t-shirt with Survival Offers (OH) and now noticed that I have a $57 subscription that I did not authorize.Business response
09/16/2024
The Grazed but not Dazed Tee offer you ordered was packaged and advertised as including a 14 day free trial to The National Self-Reliance Initiative, formerly known as Science of Skill Academy, which became a monthly subscription. This was described in the offer and on the checkout page along with the Welcome to the community email you receive with the link, username and password at the time the order is placed.
I've canceled the subscription for you, and refunded the $57 charge per our return policy. Please allow 3-5 business days for bank processing time.Customer response
09/16/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Given the complaints here and after returning to the website to review other offers, there is no mention of a subscription as apart of the initial offer. The business practice appears to be a bait and switch with the subscription buried at the end in the final checkout screen somewhere. Although I appreciate the return, these "offers" should be much more clear. The subscription email reference by the owner makes no mention of a purchased subscription and if no prior knowledge, one would dismiss as spam as I did since there is also nothing there to tie to the Survival Offers business. I do appreciate the quick response and resolution.Initial Complaint
09/11/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
On July 22, 2024, I purchased a Grazed but not Dazed Donald Trump t-shirt for $9.95. The following month I received a $57.00 charge on my credit card on 08/05/24 and again on 09/03/24. I am requesting that you cancel my “subscription” immediately to your “company” and no longer deduct charges to my credit card.Business response
09/12/2024
The subscription has been cancelled and we refunded the 9/3 $57 charge . You will no longer receive any further charges .Initial Complaint
09/11/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I ordered a ***** 2024 shirt and received but they charged my card 57$ additional that I didn't sign on for . I can't get them on the phone of course.Business response
09/11/2024
The Donfather 2024 T-Shirt offer you ordered was packaged and advertised as including a 14 day free trial to The *********************************, formerly known as Science of *************, which became a monthly subscription. This was described in the offer and on the checkout page along with the Welcome to the community email you receive with the link, username and password at the time the order is placed.
I've canceled the subscription for you, the charge was declined by the card company there is nothing to refund .Initial Complaint
09/08/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
I am being charged $57 for something I did not subscribe to. A refund of this money would be appreciated.Business response
09/09/2024
Wanted for President* T-ShirtBusiness response
09/09/2024
The Wanted for President* T-Shirt offer you ordered was packaged and advertised as including a 14 day free trial to The National Self-Reliance Initiative, formerly known as Science of Skill Academy, which became a monthly subscription. This was described in the offer and on the checkout page along with the Welcome to the community email you receive with the link, username and password at the time the order is placed.
I've canceled the subscription for you, and refunded the $57 charge per our return policy. Please allow 3-5 business days for bank processing time.Customer response
09/10/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.Initial Complaint
09/07/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I ordered a ***** survival Tee shirt and was charged $12.95 on July 12 th. 2024 And now Im getting charged on my card for $57 on Aug. 6 and Sept.4 I did not sign up for anything other than the Tee shirt. Please helpl stop my subscription and secure a refund for me. All your help and support is much appreciated !****Business response
09/09/2024
The Grazed but not Dazed Tee offer you ordered was packaged and advertised as including a 14 day free trial to The National Self-Reliance Initiative, formerly known as Science of ************** which became a monthly subscription. This was described in the offer and on the checkout page along with the Welcome to the community email you receive with the link, username and password at the time the order is placed.
I've canceled the subscription for you, and refunded the past 60 days of charges per our return policy. Please allow 3-5 business days for bank processing time.Initial Complaint
09/07/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I only ordered 1 tee shirt for 9.99 and was charged to my account for 57 dollars on 8/6/24 and 9/5/24. I am requesting a refund.Business response
09/09/2024
The Grazed but not Dazed Tee offer you ordered was packaged and advertised as including a 14 day free trial to The National Self-Reliance Initiative, formerly known as Science of ************** which became a monthly subscription. This was described in the offer and on the checkout page along with the Welcome to the community email you receive with the link, username and password at the time the order is placed.
I've canceled the subscription for you, and refunded the past 60 days of charges per our return policy. Please allow 3-5 business days for bank processing time.Initial Complaint
09/05/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
We purchased for shipping cost only a free t-shirt They keep charging my credit card 57 each time BofA Security: *****, your credit card ending in **** was used at: SURVIVAL OFFERS, $57.00, Declined, 09/05. Did you authorize this activity? Reply YES or NO. Text STOP to end texts Verify suspicious credit card activity Credit card ending in **** We noticed suspicious activity on your credit card and need you to review this recent transaction. Date September 5, 2024 Amount $57.00 Merchant SURVIVAL OFFERS Status Declined Do you authorize this transaction? Yes No If you don't authorize this transaction, we'll restrict your account for your protection and provide steps to file a claim. Get tips on protecting your accounts from fraud in our Security Center Already responded to this request? You may disregard this message. We'll never ask for your personal information such as SSN or ATM PIN in email messages. If you get an email that looks suspicious or you are not the intended recipient of this email, don't click on any links. Instead, forward to *********************** then delete it. Please don't reply to this automatically generated service email. Privacy Notice Equal Housing Lender Bank of America, N.A. Member FDIC. © 2024 Bank of America Corporation.Business response
09/09/2024
The subscription was cancelled and there is no refund due. The bank declined the charge .Initial Complaint
09/05/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I ordered a tshirt that was free just pay shipping and they scammed me and now Im getting charged $57 every month, PLEASE CANCEL THIS. *** tried every email and contacting my bank nothing helps. A refund me the $171 for all three months I got charged.Business response
09/09/2024
This customer was handled through our customer service department on 9/5/24
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Customer Complaints Summary
210 total complaints in the last 3 years.
178 complaints closed in the last 12 months.