Business ProfileforRoto Rooter

I’ve called Roto Rooter for a leak I thought I had going from my upstairs bathroom to my kitchen which it was never a leak from a pipe my shower just wasn’t installed right and that’s where the leak occurred. I was told by **** that my homeowners insurance will cover it he even talked to liberty mutual and said that the policy will cover the damages. So I let them open up my kitchen to see where the leak was and that’s how we found out it was the shower so in my upstairs bathroom they said I had water damage which come to find out I didn’t have either and they tore up my floor in the bathroom which they said would also be covered by my insurance. They also went to my basement and wanted to do the same thing which I didn’t let them do because they start talking about too much money and said it’ll be around$20,000 at that point I felt they were trying to hassle me about my money and at that point I start listening to my ring camera because they kept going outside to talk and they said they were trying to squeeze me for anything they can. So now I have a damaged kitchen and upstairs bathroom. They took several pictures and sent them to liberty mutual and they denied the claim. I also signed a contract from Roto-Rooter stating that my balance is $3,048.56 and I received a letter from the lender stating that my balance is $4,705. I’ve tried to contact them several times and no replies. I’ve called and sent emails. I fill I should be fully reimbursed because they handled my situation unprofessionally to get money out of me now I have damage to my house and on top of that I have to come out of my pocket to fix it since the insurance denied the claim. They guy **** also was very unprofessional and came to my house several times being rude to the point I didn’t want to deal with him because he lied and said everything will be covered.