Reviews

This profile includes reviews for American Modern Property and Casualty Insurance Company's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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American Modern Property and Casualty Insurance Company has 9 locations, listed below.

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  American Modern Property and Casualty Insurance Company

  7000 Midland Blvd Amelia, OH 45102-2608

  
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  American Modern Property and Casualty Insurance Company

  PO Box 1256 Cincinnati, OH 45201-1256

  
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  American Modern Property and Casualty Insurance Company

  PO Box 688 Amelia, OH 45102-0688

  
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  American Modern Property and Casualty Insurance Company

  PO Box 5323 Cincinnati, OH 45201-5323

  
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  American Modern Property and Casualty Insurance Company

  600 Bank of Oklahoma Plaza, 201 Robert S Kerr Ave Oklahoma City, OK 73102

Review Details

• Review fromDarsha J

  Date: 02/18/2025

  1 star
  Worst company ever I been a customer over 10 years, filed my 1st claim in November due to my apartment flooding a busted pipe INSIDE THE WALLS. Someone came out to estimate my damages. I spoke to a rep but didn’t send my property damage list in the time frame provided but was told once received they would process my claim. I been calling & emailing over & over no reply. A joke I’m going to file with the ******** ******* also this is FRAUD

• Review fromDavid S

  Date: 02/17/2025

  1 star
  I would rate this company lower if possible, should be a category for criminal scammers, and theives. I had made my annual policy premium in full, in person with my insurance agent 2 days late, 3 days later, I was contacted by my agent by phone, explaining american modern was advising their intention to assess an additional $25 as a late fee for the 2 day late payment, on this same date I advise my agent by email, my desire to terminate the policy immediately at the close of business that day and to refund my payment in full. The following day, i signed the cancelation form provided by my agent. 3 days later I received a letter by mail from american modern of receipt of my payment and reinstatement of my policy, but also stating they were considering assessing a $25 late fee at a later date. 9 days after making full payment, I received another letter by mail from american modern, advising they were assessing the $25 fee. I have yet to receive refund of payment made (required by law), and consider their actions to be a serious criminal act to attempt to imposed additional unlawful chargers. Additionally, I am not required to insure this vehicle by no one, I have no pending damage claims or have ever made a claim with this company. To attempt to charge a penalty against me for the privilege of doing business with them and renewing a policy is absurd, being penalized for doing business with american modern? Really? As of this writing, I have not received any reimbursement of my payment, and demand american modern refund my account in full today!

• Review fromThierry Y

  Date: 02/08/2025

  1 star
  I had the worst experience with American Modern. A month after getting a policy with them, I get a letter in the mail saying that my police will be canceled if I dont address a couple of items that need repairs. I try to contact them to ask for an extension due to my work schedule and the holidays. It was simply hard for me to get these things done on such short notice. It is also my rental property and I don't live at this property. They refused to grant me an extension and canceled my policy. No courtesy and understanding at all!

• Review fromErin W

  Date: 12/29/2024

  1 star
  Very expensive! I didn't want this company but because my previous company screwed me over, I got stuck with Modern Family! Too expensive! Insurance companies are nothing but crooks!

• Review fromJessica K

  Date: 12/09/2024

  1 star
  Deceptive and unprofessional! The agent who sold me this policy assured mein writingthat it included siding matching, but now Im being told its not covered. To make matters worse, the claims adjuster promised a siding match report the next day, and Ive received nothing. I cant find siding that matches or securely interlocks, jeopardizing my homes weatherproofing and risking further damage. I urgently need an estimate to proceed with repairs, but this companys delays and broken promises are leaving my home vulnerable as colder weather sets in. Avoid this company at all costs!

• Review fromBrogan B

  Date: 11/26/2024

  5 stars
  The company quickly arranged my home insurance coverage. I was not capable of closing on my home. I cancelled my policy. They sent me a letter saying the premium was being reimbursed. The release date was posted in my portal. They will not accept my new address because the policy was canceled. The reimbursed premium has not arrived. The initial letter was read a month ago. The check was supposedly sent out on the 9th of November. Their representative acknowledged my concern. The reimbursement has not arrived.

• Review fromMichael S

  Date: 11/05/2024

  1 star
  DO NOT USE THESE PEOPLE FOR YOUR HOMEOWNERS INSURANCE. I had a severe storm come through that damaged my home and multiple other locations around me. Others got their property repaired, ours was denied due to "no wind damage". Mind you that a tree was blown over onto a neighbors house, I lost multiple trees, roof damage on the side of the house that was facing the storm front, yet the rain water entering my house and falling from the ceiling was no result of the storm they say. What a joke this company is, nothing but crooks.

• Review fromBritney J

  Date: 10/15/2024

  1 star
  I was displaced from my home for over a month due to mold. The mold was confirmed toxic and my place was deemed unlivable. I sent numerous photos and documentation of how the mold may have originated from a water leak in my closet along with the professional mold test given. There were no tests completed by the apartment to prove that the mold came from condensation, however the adjuster disregarded my documentation and took the word of mouth from an apartment manager who never looked for mold within the wall dwellings of my apartment. My claim was denied and I lost most of my belongings and personal items including furniture from the mold. The adjuster stated the manager informed him it was due to condensation in my denial letter, however the management refused to give me tests to confirm the unit is livable again and there is no justification that it is due to condensation. This experience is devastating and I have lost so many things. I still haven’t lived in my apartment in over a month.

• Review fromKit T

  Date: 10/14/2024

  1 star
  Cancelled policy when moved on 10/3/24. 10/14/24: check still not received. Called and they said I needed to wait 20 days for the check to arrive. Frustrated!

• Review fromBeth W

  Date: 10/10/2024

  1 star
  Only because I can't leave a zero: This company just canceled my homeowners insurance due to wildfire risk. What a joke. My residence is nowhere near any wildland, forest or grassland. They're canceling it due to my ZIP CODE, which means they think I must live in the mountains instead of a burg just barely outside city limits. I will never recommend them, ever.