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          Find a Location

          Sutton State Bank has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileSutton State Bank

            Bank
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1 S Main St

            Attica, OH 44807-9803

            Get Directions
            Visit Website
            (419) 426-3641

            Customer Reviews

            1/5

            Average of 34 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            135 complaints closed in last 3 years

            25 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/1980

            Years in Business: 146

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Sutton State Bank has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1 S Main St, Attica, OH 44807-9803
              BBB File Opened:
              10/24/1980
              Years in Business:
              146
              Business Started:
              1/1/1878
              Accredited Since:
              12/1/1980
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Number of Employees:
              101
              Alternate Business Name
              • Sutton Bank
              Contact Information

              Principal

              • Mr. James Booker

              Customer Contact

              • Ms. Rhonda Martin, Marketing Manager
              • Julie Tucker
              Additional Contact Information

              Fax Numbers

              • (419) 426-0421
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              135 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/04/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I had money take from my providers account in the amount of $101.56 taken on Tuesday August 20 th to a company I have never heard of ALOHASANDPORTONLINECHI the bank says that the dispute I did with them shows no fraud and won’t refund my money but than when I call this so called company there is no answer.all I want is my money back.
              Read More
              Read 134 More Complaints

              Customer Reviews

              34 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Matthew S

              09/16/2024

              Recieved a Vanillagift card for my birthday and sure enough its been tampered with or isn't even real. 12 numbers instead of 16 as well as no CVV and the bottom of card where the barcode should be barely shows the last few numbers. UNREAL that this is happening and has been happening for a long time. Yet the companies that produce these cards could care less. As long as they get their activation fee is easy free money and since its **** they know no one can truly touch them. Call the customer service number only to go through a confusing automated response and once you do get ahold of someone they aren't even from this country and barely speak english. So even if you give them your correct info they could mess it up or just care less because they are probably not making much because there is nothing to sell. The companies get cheap customer service **** to help cover themselves as a smack in our faces. Still waiting on a email and from posts on Reddit it looks like it could be drawn out for months even if you have a clear photo of card and reciept. Whats even more messed up apparently is they ask for all your info including a picture of your driving license, WHY?? So you can sell my info to make even more money?
              Read 33 More Customer Reviews

              Local BBB

              BBB Serving Northwest/West Central Ohio and Southeast Michigan

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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