Information and Alerts
Alert Details
This business has 1 alert.
Government Action: BBB reports on known government actions involving business’ marketplace conduct:
24CV211660 STATE OF OHIO EX REL ATTY GENERAL YOST V/S CLEVELAND CUSTOM HOMES, LLC
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.
On February 28th, 2024 the State of Ohio through Ohio Attorney General Dave Yost filed a lawsuit in Lorain County Common Pleas Court. The complaint filed allege the business Cleveland Custom Homes LLC, is in violation of state law prohibiting the Failure to Deliver Goods and Services, Shoddy and Substandard Work, Abandoning the Worksite after Partial Performance, Failure to Pay Subcontractors, Failure to Provide Service Contractors Containing All Statutorily Required Information, Excessive Down Payment, and Performing Services in an Unworkmanlike Manner. The matter is pending. For more details go here.
Important Information
Additional Info
In September 2023, Better Business Bureau Serving Greater Cleveland (BBB) received a sudden influx of consumer complaints from landowners who entered into home-building contracts with Cleveland Custom Homes. The consumers allege that they have paid large sums of money for residences where construction was started but never finished. Additionally, consumers told BBB that Cleveland Custom Homes, who was acting as a general contractor, never paid subcontractors. As a result, many of these consumers had liens on their properties. BBB was able to locate active Mechanics Liens in Cuyahoga and Lorain Counties. On September 12, BBB staff spoke to Jeffrey Crawford and received clarification on his business. At this time, Mr. Crawford also indicated that he wished to respond to consumer complaints. BBB staff then emailed information regarding the complaints. Those emails were opened by the business but the complaints were never answered. BBB staff researched Cleveland Custom Homes and discovered that “Cleveland Custom Homes,” “Cleveland Custom Home Builders,” “Cleveland Custom Homes Design Build LLC,” and “Cleveland Custom Home Company” are all listed as active businesses with the Ohio Secretary of State. Consumers with outstanding concerns are still encouraged to file a complaint for BBB records but may wish to contact legal counsel or the Ohio Attorney General.
Service Area
- Cuyahoga County, OH
- Geauga County, OH
- Lake County, OH
- Lorain County, OH
- Medina County, OH
- Portage County, OH
- Summit County, OH
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