ComplaintsforOwens Print & Creative Solutions
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Complaint Details
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Initial Complaint
09/20/2021
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I reached out to Owen Printing & Creative Solutions for the purchase of business cards on July 27th 2021 they told me they had a special $59 for 500 business cards. I sent the $59. Since then I have not received them, it is mid September 2021. I reach out to them many of times and the response was the same eveytime that they are running behide and their machine broke down they will be delivered either the following Friday or Saturday. I am very displeased. Also all Communications have been via email or text messages I spoke to them twice so I can't upload any documents however I can send all communications by email.Business response
09/22/2021
Right now we are having a huge issue with a lack of staff and this problem is making most of our orders very late, we will still carry out the orders, but we have fallen far behind schedule.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.