Business ProfileforUS Patriot Steel

US patriot steel urged me to "buy now" because steel prices are going up and they provide FREE storage for up to a year. I purchased under this pressure and when the time for storage came, they claimed that it was going to be $900/mo for storage. Steel prices actually went down but would they adjust the price? NO! Would they honor their offer to store my building for free?, NO! Communication at this point pretty much stopped all together. I took delivery of the building materials before the site was ready because they claimed the building was ready to ship. I paid in FULL COD and then found that the order was not a complete order! Why was I not notified and given an adjusted COD? When the order was received i was not notified that it was an incomplete order, that there was missing pieces/backorders, etc... I was then given a 30day window to inventory. I gave the company my inventory and was surprised that I had to continually call them to find out when the missing parts that were not delivered will actually be delivered. I still have not received my entire order. it has been 3 months since I took initial delivery and still not a complete order!!! I have had to call and escalate this to a supervisor because the sales person is completely inept and not honest at all. Never have I received a call back when they say they will call back. I have to constantly call back to get an answer as to when the parts will be delivered. This company is terrible to work with! Also, when some of the missing pieces were delivered I was not notified that it was only a partial shipment as well. I was also not notified that I would need a forklift for off loading the pieces that were delivered as they included items that were not discussed as to being delivered at this time. It is evident that US PATRIOT STEEL does not know what is going on with their orders at any given time, nor do they care about servicing their customers with common courtesy and decent communication. Next building will not be purchased from this company.