Reviews
Customer Review Ratings
Average of 34 Customer Reviews
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Review fromaubrey a
Date: 05/07/2025
5 starsaubrey a
Date: 05/07/2025
Ladies did a great job and were very polite and professional.
The Cleaning Authority
Date: 05/09/2025
Thank you for sharing this review and for allowing us to provide cleaning services for your home.Review fromEllie D
Date: 04/10/2025
5 starsEllie D
Date: 04/10/2025
Very reliable conscientious and courteous. I look forward to their arrivalThe Cleaning Authority
Date: 04/11/2025
Thank you for taking the time to provide us with this review! We are glad we are able to provide you ongoing cleaning service to your home.Review fromThe Lake D
Date: 04/09/2025
4 starsThe Lake D
Date: 04/09/2025
They ladies are wonderful as always! We enjoy having a 2 person team that comes in and gets right to it!The Cleaning Authority
Date: 04/11/2025
Our team members appriciate that you have taken the time to provide us feedback. We look forward to providing your office with cleans in the future and are thankful for the good review!Review fromBen H
Date: 02/10/2025
5 starsBen H
Date: 02/10/2025
Great value! The cleaners are thorough and pleasant. A special thanks to Phoebe and Jon who cleaned my home today. That said, all but one of the cleaning crews sent to my home over the past several months were "outstanding" and did better than expected; the other one was still "good."The Cleaning Authority
Date: 02/14/2025
Thank you for allowing us to clean your home and for taking the time to leave us a five star review!Review fromJoan M
Date: 01/22/2025
5 starsJoan M
Date: 01/22/2025
Always excellent in all they do! Attentive to detail at all times.The Cleaning Authority
Date: 02/14/2025
Thank you for taking the time to give us a 5 star rating. We are thankful to have you as a customer!Review fromNanci K
Date: 01/08/2025
5 starsNanci K
Date: 01/08/2025
The Cleaning Authority is amazing. Very professional, thorough and much attention to detail. Our whole house felt kissed!The Cleaning Authority
Date: 01/10/2025
Thank you for taking the time to leave us a review! We greatly appreciate you allowing us to service your home.Review fromJim, K
Date: 11/14/2024
5 starsJim, K
Date: 11/14/2024
Great experience. They know what to do and get it done efficiently and it's very clean. We get them every 4 weeks. They do an outstanding job. I would highly recommend them.The Cleaning Authority
Date: 11/15/2024
Thank you so much for taking the time to leave us a review. We appreciate you allowing us to clean your home.Review fromJANET G
Date: 10/23/2024
5 starsJANET G
Date: 10/23/2024
The three ladies did a wonderful job cleaning our home. They come every four (4) weeks on the same day of the week. We feel secure that our home is "Sic & Span". Their cleaing inspectors are great too.The Cleaning Authority
Date: 10/24/2024
Thank you so much for taking the time to leave us a review and for allowing us to clean your home!Review fromOakie W
Date: 10/07/2024
5 starsOakie W
Date: 10/07/2024
Excellent work. The house looks great. We are very happy with the attention to detail overall quality of the work.The Cleaning Authority
Date: 10/08/2024
Mr. W*******, Thank you for taking the time to leave us a review! We appreciate it very much!Review fromBetty S
Date: 09/14/2024
1 starBetty S
Date: 09/14/2024
First I wish to say that the girls that cleaned our home did an excellent job, but an antique bowl was broken. Pictures were taken by all and sent to office. the office called by employee and they were told the bowl was worth $369.00 at which point the employee asked if she were going to be fired. Answer was no. Employees finished and left home. I called the office about an hour later as I had not heard from them. At that point was told that I needed to take bowl (broken) and get it appraised and give them a quote which I replied was something they should do. They then said they checked on eBay and they could get one for $74.00. Which they would take off cleaning cost. I found this to be unacceptable and told them not to return. Not good management especially since they claim to be bonded etc. The bowl was Roseville and numbered , and approximately 100 years old .The Cleaning Authority
Date: 10/02/2024
We are very sorry that your item was broken and you were not satisfied with the solution to the breakage that occured at your home. Our policy is to have the item repaired or replaced when at all possible. We did attempt to discuss replacement of this item, as we found the exact match for replacement, and instead credited you for the item as you declined a replacement. We are very sorry that you were originally missinformed on the replacement value by an employee.
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