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          Germain Honda of Beavercreek has 1 locations, listed below.

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            Business ProfileGermain Honda of Beavercreek

            New Car Dealers
            BBB accredited business

            Contact Information

            2300 Heller Dr

            Beavercreek, OH 45434-7225

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            Email this Business
            (855) 798-3158

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            Customer Reviews

            1.1/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/27/1997

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers new and used vehicle sales as well as parts, service and collision repair.

            Products & Services

            This company specializes in Honda vehicles, and also offers a variety of additional brands as well.

            Business Details

            Location of This Business
            2300 Heller Dr, Beavercreek, OH 45434-7225
            Email this Business
            BBB File Opened:
            10/11/1983
            Years in Business:
            44
            Business Started:
            1/1/1980
            Business Incorporated:
            1/1/1980
            Accredited Since:
            10/27/1997
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            70
            Alternate Business Name
            • Germain Motors
            • Germain Collision Center
            Business Management
            • Mr. Cliff Gondek, General Manager
            • Ms. Melody Markham, Customer Relations Manager
            • Steve Germain, Owner
            Contact Information

            Principal

            • Mr. Cliff Gondek, General Manager
            • Ms. Melody Markham, Customer Relations Manager

            Customer Contact

            • Ms. Rita Mays, Controller
            • Mr. Cliff Gondek, General Manager
            • Steve Germain, Owner
            • Shaun Kniffin, Directory of Marketing & Technology
            Additional Contact Information

            Fax Numbers

            • (937) 427-5958
              Primary Fax

            Phone Numbers

            Email Addresses

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            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/03/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            -9/12/23 Purchased used vehicle -9/13/23 Picked vehicle up from dealership Drove home parked it in the driveway. -9/14/23 Puddle of oil in driveway Drove down the neighborhood street & indicator light comes on Towed back to dealership -9/15/23 Told by service department at dealership could be over 2 weeks to fix Manager won't return my calls or discuss any resolution other than the service technician will call me. I came to this dealership opposed to another company because I was under the impression this was a real dealership not a scam. I would like a vehicle that drives today and is worth the $20,000 I took a loan I took out on the car I have not drove. Or, cancel the purchase that I made for a car that I could drive today.
            Read More
            Read 7 More Complaints

            Customer Reviews

            10 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Don B

            07/18/2024

            Terrible customer service.Drove 75 miles to look at a car that was advertised.Called them before we left to let them know we were on our way.Arrived and spent 30 minutes on lot looking at a used dirty vehicle.Despite the fact it was filthy we liked the vehicle and were ready to talk about final details which involved a cash purchase .Salesman finally showed up.We had a brief discussion and found used vehicle came with no warranty.We thought it might have 30 or 90 day warranty considering the vehicle had less than 10,000 miles.Okay we still have interest.Lets take a test drive.No we don’t allow test drives.What you expect we’re going to buy a car without any warranty or without taking it for a test drive.When we said we weren’t interested in a car with zero warranty without a test drive salesman wanted us to visit with manager.Not sure what that had to do with anything I mean we had already been on his lot extensively inspecting a car without being tended to.The vehicle just happened to be sitting on display right out the front doors.Terrible customer service and a lost sale.If service department operates like sales department I would steer clear.
            Read 9 More Customer Reviews

            Local BBB

            BBB of Dayton and Miami Valley

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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