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          Find a Location

          Range USA has 41 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Range USA

              10870 Kenwood Rd Support Center Blue Ash, OH 45242-2812

            • Range USA

              10930 Deerfield Rd Cincinnati, OH 45242

            • Range USA

              7266 Harrison Ave Colerain Township, OH 45247-2456

            • Range USA

              7551 Mall Rd Florence, KY 41042-1401

            • Range USA

              3761 Round Bottom Rd Newtown, OH 45244-2412

            Business ProfileRange USA

            Gun Dealers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            10870 Kenwood Rd

            Support Center

            Blue Ash, OH 45242-2812

            Visit Website
            Email this Business
            (513) 766-0830

            Customer Reviews

            1.59/5

            Average of 32 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            40 complaints closed in last 3 years

            23 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Range USA offers indoor gun ranges including firearms sales, education & training.

            Business Details

            This is a multi-location business.

            Find a Location

            Range USA has 41 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Range USA

                10870 Kenwood Rd Support Center Blue Ash, OH 45242-2812

              • Range USA

                10930 Deerfield Rd Cincinnati, OH 45242

              • Range USA

                7266 Harrison Ave Colerain Township, OH 45247-2456

              • Range USA

                7551 Mall Rd Florence, KY 41042-1401

              • Range USA

                3761 Round Bottom Rd Newtown, OH 45244-2412

              Headquarters
              10870 Kenwood Rd Support Center, Blue Ash, OH 45242-2812
              Email this Business
              BBB File Opened:
              2/11/2013
              Years in Business:
              12
              Business Started:
              7/1/2012
              Business Incorporated:
              2/6/2018
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 4-31-XXX-XX-XX-03773 for this business, issued by ATF Bureau of Alcohol, Tobacco, Firearms and Exlposives

              These agencies may include:

              ATF Bureau of Alcohol, Tobacco, Firearms and Exlposives

              244 Needy Road

              Martinsburg WV 25405

              (866) 662-2750

              https://www.atf.gov/contact/licensing-and-other-services

              BBB records show a license number of 4-31-XXX-XX-XX-07351 for this business, issued by ATF Bureau of Alcohol, Tobacco, Firearms and Exlposives. The expiration date of this license is 2/1/2026.

              These agencies may include:

              ATF Bureau of Alcohol, Tobacco, Firearms and Exlposives

              244 Needy Road

              Martinsburg WV 25405

              (866) 662-2750

              https://www.atf.gov/contact/licensing-and-other-services

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Topco America, LLC
              Business Management
              • Mr. Kyle Spaeth, Manager of Business Development
              • Mr. Tom Willingham, President/Owner
              • Ms. Melissa Hiter, Customer Service Manager
              • Customer Experience Team
              Contact Information

              Principal

              • Mr. Kyle Spaeth, Manager of Business Development
              • Mr. Tom Willingham, President/Owner

              Customer Contact

              • Ms. Melissa Hiter, Customer Service Manager
              • Customer Experience Team
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              40 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/24/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I took my wife here, since it seemed nice and expensive and I figured it would be a good way to get her to like shooting. We rented a lane and an extra firearm for an hour. 10 minutes later the fire alarm goes off. The rangemaster tells us to hold our fire, checks with the rangemaster in the neighboring room, and comes back to announce that someone SHOT THE SPRINKLERS overhead and now the fire alarm can't be disabled, so they have to close the range for the day. We got out (after only 10 minutes, out of the hour we paid for), and asked for a partial refund, but the front desk guy said he can't issue refunds and I have to register on their website and open a support ticket there. I registered on the website and opened a support ticket. At first they refused to issue a refund claiming that if I schedule a course I have to reschedule a day in advance (but this was not a course, and I didn't reschedule anything). And then they claimed if I purchased something in-store, then only the store can issue refunds. So let's summarize: * The rangemasters are supposed to ensure safety, but on their watch, someone managed to aim the firearm up and shoot the sprinklers behind them. * They chased us out after 10 minutes, i.e. failed to deliver the thing we paid for, but now refuse to provide a refund.
              Read More
              Read 39 More Complaints

              Customer Reviews

              32 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mario A

              05/09/2024

              Ill Start off by saying I like range USA. That being said the recent raise in price for the membership and them now making members pay for eye protection is a bit annoying like people are already paying $50-$60 a month I think its fair to say the safety glasses should be included I also think members should get some kind of transfer deal
              Read 31 More Customer Reviews

              Local BBB

              BBB Cincinnati

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              BBB reports on known marketplace practices.

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