We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Auto Parts

Christian Brothers Automotive

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Auto Parts.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Lawrence C

    Date: 08/12/2023

    I "drove"my 2006 Dodge Magnum in for my routine oil change and fuel system cleaning back on June 11 2023. I never imagined it would cost me more than 6k for a new engine replacement. I notified the owner in which he denied any wrong doing on there part even after I was contacted by the mechanic that they found metal in the oil filter and wanted to drop my oil pan for further inspection. I agreed to it and by the next day I was informed by the mechanic I had a rod knock and it wasn't drivable which I thought was unusual since it wasn't knocking when I dropped it off. So I had it towed home a went through the task of finding a replacement. After trial and error I had the engine and person to do the job. During the swap over they had to swap the oil pan and other part that when I was informed by the mechanic that the oil ports leading to and from the oil filter was clogged with black gasket sealant and in his opinion was the cause of the engine failure. I contacted Christian brothers owner and he said they never touched the oil pan and the blockage was due to long time build up and wasn't taking any responsibility for the mishap and conveniently there wasn't any docutation on their end so I was left paying for the replacement out of pocket since it was he said she said scenario. I recommend choosing a different company for your repair needs!

Christian Brothers Automotive is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.