Construction Services
Great Lakes Restoration Contractors, LLCInformation and Alerts
Service Area
- OH
Important Information
Advertising Review
On July 26, 2024, the Better Business Bureau (BBB) requested that the business discontinue the claim, “A+ BBB Rating,” currently advertised on their website. At the time, the official BBB rating was a B- due to one unanswered complaint.
Upon further review of the website, the BBB identified additional advertising concerns that require modification, removal, or substantiation. Specifically, the claim of “100 percent satisfactory services to customers at all times of the day and night” does not comply with the BBB Code of Advertising. According to Section 20.1, any use of terms such as “warranty” or “guarantee” in product advertising must clearly state that complete details of the warranty are available prior to sale, either at their location, on their website, or provided upon request.
Additionally, the BBB of Akron has requested substantiation on claims of being “Fully Licensed and Insured” and being recognized as “Cleveland’s #1 Residential Insurance Reconstruction Experts.” As of August 12, 2024, the business not provided the necessary documentation to support these claims.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.