Business ProfileforReed Funeral Home Inc

Worst experience I have encountered. My family members have used Reed for many many years, and what a difference through the years and how the current generation that runs this once respected family business has changed. It's now all about the money and to do as little as possible to whether right or wrong to get your loved ones "processed." When I received a totally incorrect Death Certifcate on my way back to FL, I was lied to, given excuses, hung up on, and the added stress during my time of grief was unbearable I never once received an apology for the issue. They fought me tooth and nail. I had to seek assistance from another funeral home for assistance in laying my mom to rest after paying over $2113.00 for a cremation for my mom. I was told a cremation certificate didn't exist. After my persistence and hours spent, two cremation docs were produced after a friend had to make two trips to pick up my mom and forms. As for the death certificate, it still is not fully corrected. The Board of Embalmers and Funeral Directors found them to have done nothing wrong. They finally corrected the Place of Death ONLY, and the Board said they kindly provided me with "complimentary " Death Certificates. I paid $125 for 5 incorrect ones, and I don't have these (5?)"Complimentary" Death Certificates. An absolute horrible experience. My appreciation goes out to **** ****** ******* Home in Canton, who so kindly and compassionately assisted me with direction and information when I recently laid my Mom's cremains to rest. May she RIP.