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Find a Location

Yours Truly Restaurants has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Yours Truly Restaurants

      30 N Main St Chagrin Falls, OH 44022-3006

      BBB Accredited Business
    • Yours Truly Restaurants

      6675 Wilson Mills Rd Gates Mills, OH 44040-9671

      BBB Accredited Business
    • Yours Truly Restaurants

      8111 Rockside Rd Valley View, OH 44125-6129

      BBB Accredited Business
    • Yours Truly Restaurants

      7280 Center St Mentor, OH 44060-4908

      BBB Accredited Business
    • Yours Truly Restaurants

      25300 Chagrin Blvd Beachwood, OH 44122-5624

      BBB Accredited Business

    Business ProfileforYours Truly Restaurants

    Restaurants
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    Mr. Jeffrey Shibley is also the owner of Shibley Management, Inc. Both companies are located at the same address and have the same phone number. To see the Business Profile for the other business, go here

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 2/10/2017

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Yours Truly Restaurants offers casual dining for breakfast, lunch and dinner.

    Business Details

    This is a multi-location business.

    Find a Location

    Yours Truly Restaurants has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Yours Truly Restaurants

        30 N Main St Chagrin Falls, OH 44022-3006

        BBB Accredited Business
      • Yours Truly Restaurants

        6675 Wilson Mills Rd Gates Mills, OH 44040-9671

        BBB Accredited Business
      • Yours Truly Restaurants

        8111 Rockside Rd Valley View, OH 44125-6129

        BBB Accredited Business
      • Yours Truly Restaurants

        7280 Center St Mentor, OH 44060-4908

        BBB Accredited Business
      • Yours Truly Restaurants

        25300 Chagrin Blvd Beachwood, OH 44122-5624

        BBB Accredited Business
      Location of This Business
      30 N Main St, Chagrin Falls, OH 44022-3006
      BBB File Opened:
      10/31/1995
      Years in Business:
      43
      Business Started:
      1/16/1981
      Business Incorporated:
      3/31/1987
      Accredited Since:
      2/10/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 98628180005 for this business, issued by Ohio Bureau of Liquor Control. The expiration date of this license is 4/15/2025.

      These agencies may include:

      Ohio Bureau of Liquor Control

      6606 Tussing Road

      Reynoldsburg OH 43068

      (614) 644-2360

      http://www.com.ohio.gov/liqr

      BBB records show a license number of NFRY-9G5856 for this business, issued by Cuyahoga County Department of Health and Human Services. The expiration date of this license is 3/1/2025.

      These agencies may include:

      Cuyahoga County Department of Health and Human Services

      1641 Payne Avenue

      Cleveland OH 44114

      (216) 987-7000

      Fax: (216) 9878183

      http://www.cuyahogacounty.us/home/health.asp

      Type of Entity:
      Corporation
      Business Management
      • Mr. Jeffrey Shibley, Owner
      • Mr. Art Shibley, Partner
      • Mr. Dick Humphrey, Vice President
      • Ms. Dixie J. Singer, President/COO
      Contact Information

      Principal

      • Mr. Jeffrey Shibley, Owner
      • Mr. Art Shibley, Partner

      Customer Contact

      • Ms. Dixie J. Singer, President/COO
      Additional Contact Information

      Fax Numbers

      • (440) 247-2131
        Primary Fax

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Marian M

      1 star

      08/28/2023

      Incredibly unhappy with the food and omission of service at Yours Truly, the Solon location! Hair was found in my food. The waitress "Jazzman"(her spelling not mine) was horrible. Her attitude was rude and curt, and we were treated with the gift of her thumb in our food as she served the plates… GROSS! I asked if a manager was on duty, she replied, “nope, everybody’s working the grill “. I got up and went to the front kiosk to request the manager in efforts not to make a scene and disturb other guests to discuss the hair, the additional “seasoning” and her less than amiable attitude. Jazzman was brazen and came and stood right next to me. I asked to speak with him privately , she did not move, nor did he ask her to return to her station. The manager, Chris, offered to replace the item, yet oddly, never offered an apology for serving debris, or for Jazzman’s obvious attempt at intimidation. This demonstrates that the animals are in charge of the zoo. No thanks! Paid our bill and suggest that you too should stay away.

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