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Business Profile

Restaurants

Old Canal Smokehouse
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Le R

    Date: 10/20/2023

    When we arrived we were sat in a porch type of area that was freezing. I would have rather sat inside but I digress. We got the Pig Chips as an appetizer. The chips were tasteless and we only got one tiny dollop of sour cream. With such a large portion of chips being shared between 4 people it should come with more. We asked for extra without realizing we would be charged for it. Food wasn’t worth the price. Our waitress started out good but then seemed rushed so not sure if she had too many tables or what but she was slow to come back and check on us. She seemed annoyed when we said we wanted another drink. After that we never saw her again. Another server checked on us and even brought us our check. If I had seen the responses from the owner to customers reviews I would have NEVER eaten here in the first place. Im a small business owner myself and would never antagonize customers the way this person does. EXTREMELY unprofessional and just downright RUDE.

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