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            Business ProfileBrakes 4 Less

            Brakes

            Contact Information

            9820 Colerain Ave.

            Cincinnati, OH 45251

            (513) 297-3213

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

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            Business Details

            Location of This Business
            9820 Colerain Ave., Cincinnati, OH 45251
            BBB File Opened:
            12/12/2022
            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

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            Most Recent Customer Complaint

            03/12/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I took my **** *** ****** to Brakes 4 Less in Cincinnati to have my brakes looked at and to be replaced if they needed. The manger told me that all 4 rotors were “good to go”. He also told me the front pads were good and I only needed “Rear Pads”. After the job was done I went on my way and started hearing a continuous grinding noise which is getting worse and worse, I scheduled another appointment immediately. The new manager had me come back to Cincinnati TWO more times and tried to “fix what the other manager did before they fired him for unsafe workplace practices”. I do not feel safe in my own vehicle. I am not asking for any other services from the company, I am simply asking for my money back so I can fix my vehicle. I told Dexter the customer service rep this exactly and he simply told me that the only way to get my money back was “to take the pads off myself and bring them to the location”.
            Read 4 More Complaints

            Customer Reviews

            3 Customer Reviews

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            Most Recent Customer Review

            Ronald A

            03/04/2024

            Predator like tactics on colerain Ave when checking my brakes they say basically what I need I say no but then minutes down the road guy said he threw my old parts away WOW so I had to purchase their parts in which broke the first time then reapplied 2# new set in which now I'm their for 7 hours of my day . Never again completely lying on the ads so in Short go somewhere else.
            Read 2 More Customer Reviews

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            BBB Cincinnati

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