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Business Profile

Building Restoration

Peak Pro, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Building Restoration.

Complaints

This profile includes complaints for Peak Pro, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Peak Pro, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Peak Pro, LLC

      Cincinnati, OH 45246-1912

    • Peak Pro, LLC

      PO Box 62463 Cincinnati, OH 45262-0463

    • Peak Pro, LLC

      4839 Business Center Way West Chester, OH 45246-1319

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:10/15/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In 2019 Peak Pro replaced my roof for approximately 11500. I am 61 and handicapped, so I cannot get on top of roofs and could not observe the work. Approximately a year and a half later, a gutter cleaner I hired informed me that the gutter guards that were there previous to to installation were all torn up on the front of the roof and had been stuck back in. I contacted D**** the Peak Pro representative I had worked with and he, after a couple of months, had a crew come out and replace them. In the spring of this year, another gutter cleaner informed me that Peak Pro had put 5 inch gutter guards on 6 inch gutters and the gutters were totally clogged. He gave me pictures showing the gap in the guards and gutters. I contacted Duke again and he informed me that he was up north and would check it out eventually. After several months and repeated contacts, he stopped communicating with me. I would like to have the right size gutter guards put on my house.

    Peak Pro, LLC is NOT a BBB Accredited Business.

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