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          Find a Location

          Cinfed Federal Credit Union has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Cinfed Federal Credit Union

              4801 Kennedy Ave Cincinnati, OH 45209-7543

              BBB Accredited Business

            • Cinfed Federal Credit Union

              550 Main Street Room 5510 Cincinnati, OH 45202-5230

              BBB Accredited Business

            • Cinfed Federal Credit Union

              333 Scott Street Covington, KY 41011-1538

              BBB Accredited Business

            • Cinfed Federal Credit Union

              5147 Glencrossing Way Cincinnati, OH 45238-3363

              BBB Accredited Business

            • Cinfed Federal Credit Union

              7170 Turfway Road Florence, KY 41042-2044

              BBB Accredited Business

            Business ProfileCinfed Federal Credit Union

            Credit Union
            Multi Location Business
            BBB accredited business

            Contact Information

            4801 Kennedy Ave

            Cincinnati, OH 45209-7543

            Visit Website
            Email this Business
            (513) 333-3800

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 1:00 PM
            Closed

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/1/1978

            Years in Business: 90

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Cinfed is a Cincinnati based not-for-profit financial institution owned and operated by its members since 1934. It serves anyone who lives, works, worships, attends school in or regularly conducts business in Hamilton, Kenton, Campbell and Boone Counties.

            Business Details

            This is a multi-location business.

            Find a Location

            Cinfed Federal Credit Union has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Cinfed Federal Credit Union

                4801 Kennedy Ave Cincinnati, OH 45209-7543

                BBB Accredited Business

              • Cinfed Federal Credit Union

                550 Main Street Room 5510 Cincinnati, OH 45202-5230

                BBB Accredited Business

              • Cinfed Federal Credit Union

                333 Scott Street Covington, KY 41011-1538

                BBB Accredited Business

              • Cinfed Federal Credit Union

                5147 Glencrossing Way Cincinnati, OH 45238-3363

                BBB Accredited Business

              • Cinfed Federal Credit Union

                7170 Turfway Road Florence, KY 41042-2044

                BBB Accredited Business
              Location of This Business
              4801 Kennedy Ave, Cincinnati, OH 45209-7543
              Email this Business
              BBB File Opened:
              10/1/1978
              Years in Business:
              90
              Business Started:
              3/1/1934
              Accredited Since:
              10/1/1978
              Alternate Business Name
              • Cinfed Credit Union
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 5:00 PM
              Sa:
              9:00 AM - 1:00 PM
              Su:
              Closed
              Additional Contact Information

              Fax Numbers

              • (513) 333-3888
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/28/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I've been a cinfed customer since my mid 20's and have never had an issue with them like this. I closed 1 of my accounts earlier this year but left my savings open. I did not know that a life insurance policy would continue to be taken out of my saving after closing my checking so that put me in the negative, my issue starts here. I was not notifed about the overdraw of my account until I was charged 2 overdraft fee's the day it happen and then 7 days later. I recieved a text message re: being over drawn when I was charged the 2nd overdraft fee. And today May 17th I just recieved the letter in the mail re: over draft from May 2nd w/ both overdraft fees. This company can email multiple times a month but couldn't text/call or email me when my account first became negative. The communication sucks in my opinion.
              Read More
              Read 5 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Anissa W

              06/11/2024

              Tgey wanted me to pay four hundred dollars a month for they insurance that only protects the car only so I got car insurance on 6/6/24 they accepted my payment without asking if I had insurance and then 6/10/24 they repo my car @ 10 pm the tow company refused to give me they information and refused to look at my paper work stating I paid my car note and had insurance

              Cinfed Federal Credit Union Response

              06/13/2024

              Cinfed has spoken to this member directly regarding her experience and considers this matter to be closed.

              Local BBB

              BBB Cincinnati

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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